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Interface AI

Staff AI Engineer - Human Computer Interaction and Cognitive System

Interface AI, San Francisco, California, United States, 94199

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About the Role

interface.ai is the industry-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by proprietary generative AI. The mission is to transform the banking experience with hyper-personalized, secure, and seamless interactions while improving operational efficiency and revenue growth. We’re seeking a

Staff AI Engineer – HCI + Cognitive Systems

to lead the development of

multimodal, interactive agents

that combine natural language understanding, computer perception, and cognitive reasoning. You’ll design systems that enable agents to converse and

see, interpret, and manipulate digital environments

— bridging human communication and machine action. This is a deeply technical role at the intersection of

AI research, cognitive science, and systems engineering , responsible for building intelligent interfaces that power next-generation financial copilots. What You’ll Own

Design and implement perception pipelines that combine

text, visuals, and UI semantics

for agent grounding and decision-making. Cognitive Reasoning Frameworks Develop

planning and reasoning modules

enabling multi-step task execution, contextual memory, and human-in-the-loop collaboration. Integrate

LLMs and multimodal models

for adaptive, goal-oriented behavior using techniques like

ReAct ,

Tree-of-Thought , or

Hierarchical Planning . Human-Centered System Design Architect agent behaviors around

transparency, safety, and trust

— ensuring every AI decision or action is explainable and controllable. Collaborate with product, UX, and cognitive researchers to design experiences that feel

intuitive, reliable, and emotionally intelligent . Real-World Execution & Learning Build reinforcement and feedback loops for continuous learning and evaluation of agent performance. Cross-Functional Leadership Partner with

Bot Platform ,

AI Infrastructure , and

Compliance

teams to ensure cognitive systems scale securely and responsibly. Mentor engineers and applied scientists in agent design, multimodal integration, and AI safety. What We’re Looking For

10+ years of experience

in software, AI systems, or cognitive computing, with at least 2+ years building

multimodal or interactive AI applications . Advanced proficiency in

Python

(PyTorch, JAX, TensorFlow) and at least one programming language (Go or Node.js). Expertise in

LLMs, computer vision, or multimodal architectures

(e.g., CLIP, BLIP, Flamingo, GPT-4V, Gemini). Deep understanding of

human-computer interaction principles , cognitive modeling, and user-adaptive AI. Experience designing or evaluating

planning and reasoning agents

(e.g., ReAct, AutoGPT, OpenDevin, Voyager). Familiarity with

reinforcement learning, behavior cloning , or imitation learning in simulated environments. Strong background in

observability, safety, and interpretability

of AI systems. Excellent communication and collaboration skills — able to translate between research and product engineering. Preferred:

Advanced degree in Computer Science, AI, Cognitive Science, or Human-Computer Interaction. What Makes This Role Special

Lead development of

cognitive AI systems

that bring reasoning, perception, and human understanding into financial experiences Work at the frontier of

AI-driven human-computer interaction

— blending LLMs, multimodal learning, and applied reasoning Collaborate with top engineers, researchers, and product leaders shaping

AI copilots that act responsibly in real-world domains Be part of an

AI-first company

where you’ll build systems that are explainable, secure, and human-centric Compensation

Compensation is expected to be between $200,000 - $240,000. Exact compensation may vary based on skills and location. What We Offer

401(k) match & financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness & family benefits A mission-driven team shaping the future of banking Equal Employment Opportunity

Interface.ai is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees and applicants. All employment decisions are based on business needs, job requirements, and individual qualifications. We strive to create a culture that respects each person’s perspectives and contributions.

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