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TWT GmbH

Customer Relationship Manager (m/f/d)

TWT GmbH, Germantown, Ohio, United States

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Join the Innovation Journey! Are you looking for a Customer Relationship Manager role that connects groundbreaking innovations with real-world impact? Do you have a passion for engaging with leading industrial, academic, and professional communities around the globe? If so, we want to hear from you!

We’re seeking a Customer Relationship Manager to lead strategic engagement and collaboration in cutting‑edge fields such as

Artificial Intelligence, Machine Learning, Computer Science, Automotive Engineering, Digital Twins & Simulation-based Design, Mathematics, Sustainability, Health Tech, and Robotics .

If you’re passionate about shaping the future, bridging the gap between research and industry, and making a meaningful impact – this role may be the perfect fit.

Responsibilities

Build and maintain

strategic relationships

with clients, research partners, and industry leaders across Europe and beyond

Act as a

trusted advisor

for customers in AI, Engineering, and Innovation topics

Understand customer needs and transform them into actionable

technology and research solutions

Lead

customer engagement and account development

activities in collaboration with internal R&D and engineering teams

Contribute to business development, proposal creation, and project definition for national and EU-funded innovation programs

Represent TWT at

international conferences, networking events, and client workshops

Support

cross‑sector collaboration

between industrial clients, academic institutions, and technology partners

Navigate complex stakeholder landscapes with confidence, empathy, and strategic thinking

Qualifications

Degree (PhD, MSc, or equivalent) in

Engineering, Computer Science, Business Innovation , or a related field

Proven experience in

customer relationship management, business development, or innovation consulting

Strong technical understanding of

AI, digital engineering, or simulation-based design

Excellent interpersonal and communication skills with the ability to translate technical content into business value

Experience in

project coordination

within industrial and R&D environments

Fluent in

English and German ; additional languages are an advantage

Entrepreneurial mindset, customer focus, and enthusiasm for working at the intersection of technology and business

Ability to work independently while fostering collaboration across interdisciplinary teams

What We Offer

Join a highly motivated, interdisciplinary team of

top‑tier engineers, computer scientists, and natural scientists

Take responsibility from day one and shape projects with

agile decision‑making

Apply your expertise in

real‑world, business‑driven contexts

Collaborate with leading partners: from automotive (Mercedes‑Benz, BMW, Daimler Truck, Audi, Porsche, VW) and aerospace (ESA, Airbus) to IT innovators (NVIDIA, IBM, Intel, AWS, Siemens), who are not only clients but also long‑term R&D collaborators

Build strong connections with leading universities such as

MIT, Harvard, Stanford, Columbia, ETH Zurich, University of Stuttgart, TUM, KIT, and RWTH Aachen , and represent TWT at international events

Benefit from

flexible work arrangements

and attractive perks such as sustainable mobility options

Develop your own ideas in an innovative, collaborative environment that values

creativity and entrepreneurial spirit

Ready to make an impact? Let’s talk! We’re excited to meet people who want to shape the future with us.

Questions? Reference number: TWT-25C2

Location: Stuttgart, München, Ingolstadt

Contact: Ms. Imke Weiser

TWT GmbH Science & Innovation · Industriestraße 6 · 70565 Stuttgart

Email: recruiting@twt-gmbh.de

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