Uber
About The Role
The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post‑sales of small‑to‑medium sized businesses to work efficiently and optimally with SMB merchants by deepening the relationship to increase retention, grow revenue and expand service. Account Managers are critical to retaining our highest‑value accounts, ensuring new partners are successful on our platform and consulting partners that have the potential to grow.
What The Candidate Will Do
Lead a book of business of SMB restaurant partners on the Uber Eats platform
Proactively identify key risks within your book of business and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance delivery
Find opportunities to cross‑sell related products by working cross‑functionally to expand your accounts
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners
Maintain communication channels with merchants via email, phone, and face‑to‑face meetings
Champion restaurant partner feedback to help drive insights
Act as an ambassador of Uber Eats' mission, brand, and product
Basic Qualifications
At least 3 years of experience in sales, operations, account management, or similar functions
Outstanding work ethic and attention to detail
Excellent communication
Ability to clearly frame a value proposition and ask the right questions to overcome objections and gain commitment from clients
Willingness to roll up your sleeves and get in the weeds with our highest‑value partners
Proficiency in Salesforce and Google Sheets/Excel
Preferred Qualifications
Strong critical thinking ability
Analytical skills – ability to segment large data sets and turn them into actionable results to drive KPI through Excel/Google Suite and Salesforce
Experience creating processes and solving problems at scale
Compensation & Benefits For Seattle, WA-based roles: The base salary range for this role is USD $62,500 per year – USD $69,250 per year. You will be eligible to participate in Uber’s bonus program, may be offered sales bonuses, and other types of compensation. You will also be eligible for various benefits. More details can be found at https://www.uber.com/careers/benefits/.
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What The Candidate Will Do
Lead a book of business of SMB restaurant partners on the Uber Eats platform
Proactively identify key risks within your book of business and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance delivery
Find opportunities to cross‑sell related products by working cross‑functionally to expand your accounts
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners
Maintain communication channels with merchants via email, phone, and face‑to‑face meetings
Champion restaurant partner feedback to help drive insights
Act as an ambassador of Uber Eats' mission, brand, and product
Basic Qualifications
At least 3 years of experience in sales, operations, account management, or similar functions
Outstanding work ethic and attention to detail
Excellent communication
Ability to clearly frame a value proposition and ask the right questions to overcome objections and gain commitment from clients
Willingness to roll up your sleeves and get in the weeds with our highest‑value partners
Proficiency in Salesforce and Google Sheets/Excel
Preferred Qualifications
Strong critical thinking ability
Analytical skills – ability to segment large data sets and turn them into actionable results to drive KPI through Excel/Google Suite and Salesforce
Experience creating processes and solving problems at scale
Compensation & Benefits For Seattle, WA-based roles: The base salary range for this role is USD $62,500 per year – USD $69,250 per year. You will be eligible to participate in Uber’s bonus program, may be offered sales bonuses, and other types of compensation. You will also be eligible for various benefits. More details can be found at https://www.uber.com/careers/benefits/.
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