National Children's Center (NCC)
Early Learning Center Family Advocate
National Children's Center (NCC), Washington, District of Columbia, us, 20022
Early Learning Center Family Advocate – National Children’s Center (NCC)
National Children’s Center, Inc. is a nonprofit organization that is one of the region’s largest non‑governmental providers of services for individuals with developmental disabilities, offering an array of services to infants, toddlers, preschoolers, and adults in the Washington metropolitan area. Our mission is to provide a lifetime of opportunities for people with intellectual and developmental disabilities.
The Family Advocate is responsible for providing quality case management and supportive services to families enrolled at the Early Learning and Early Intervention Center. The Family Advocate is a lead member of the CARE Team and coordinates the delivery of access to services through childcare, parenting, health and wellness, therapeutic, workforce development and other family support services according to the ELC Family Success Matrix.
Base Pay Range $65,000.00 / yr – $72,000.00 / yr
Schedule & Location Our ELC is located on MLK Jr. Ave in SE Washington, DC (Ward 8). Hours of operation are Monday‑Friday (year‑round) from 7:30 am – 5:30 pm. This is a full‑time, on‑site position, with a start time of either 8:00 am or 8:30 am.
Key Responsibilities
Serve as the lead member of the CARE Team.
Maintain a family caseload of at least 45–50 families and prioritize accordingly.
Ensure families progress on the ELC Family Success Matrix through ongoing case management and monitoring and refer children to the multidisciplinary team in coordination with the Education team and other program areas.
Maintain child files and Child Plus by entering case notes, referrals, family partnership agreements and other follow‑up services.
Serve as a liaison to the education team and instructional staff to address chronic absenteeism.
Assist families with kindergarten transition, including providing registration information and coordinating kindergarten visitations.
Support families in crisis situations and their progress toward self‑sufficiency with appropriate resources and interventions, aligned to the Family Success Matrix.
Provide support services to families, including education, health, nutrition, and social services support and resources.
Establish and maintain community partnerships to support children and families.
Assess family needs and support partners around identifying and pursuing family goals, particularly in housing, education, employment, mental health and childcare.
Collaborate with other program staff and consultants (social services, workforce development, disabilities/mental health, health/nutrition, education) to ensure necessary services are in place to meet parents’ and children’s needs.
Support family engagement in all aspects of NCC ELC programming through planning parent workshops, securing guest speakers, and implementing parent activities based on parent interests and the ELC Family Success Matrix.
Qualifications
Bachelor’s degree or higher in social work, family services and/or psychology or related field (preferred).
At least two years of experience within a related field.
Ability to problem‑solve, handle crises, and work with families and children of various cultures and low‑income backgrounds.
Demonstrated knowledge of local social service resources preferred.
Ability to maintain a cooperative, diplomatic working relationship with co‑workers, supervisors, families and the community.
NCC is an Equal Opportunity Employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, national origin, ethnicity, gender, sexual orientation, disability, veteran status, or any other legally protected status.
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The Family Advocate is responsible for providing quality case management and supportive services to families enrolled at the Early Learning and Early Intervention Center. The Family Advocate is a lead member of the CARE Team and coordinates the delivery of access to services through childcare, parenting, health and wellness, therapeutic, workforce development and other family support services according to the ELC Family Success Matrix.
Base Pay Range $65,000.00 / yr – $72,000.00 / yr
Schedule & Location Our ELC is located on MLK Jr. Ave in SE Washington, DC (Ward 8). Hours of operation are Monday‑Friday (year‑round) from 7:30 am – 5:30 pm. This is a full‑time, on‑site position, with a start time of either 8:00 am or 8:30 am.
Key Responsibilities
Serve as the lead member of the CARE Team.
Maintain a family caseload of at least 45–50 families and prioritize accordingly.
Ensure families progress on the ELC Family Success Matrix through ongoing case management and monitoring and refer children to the multidisciplinary team in coordination with the Education team and other program areas.
Maintain child files and Child Plus by entering case notes, referrals, family partnership agreements and other follow‑up services.
Serve as a liaison to the education team and instructional staff to address chronic absenteeism.
Assist families with kindergarten transition, including providing registration information and coordinating kindergarten visitations.
Support families in crisis situations and their progress toward self‑sufficiency with appropriate resources and interventions, aligned to the Family Success Matrix.
Provide support services to families, including education, health, nutrition, and social services support and resources.
Establish and maintain community partnerships to support children and families.
Assess family needs and support partners around identifying and pursuing family goals, particularly in housing, education, employment, mental health and childcare.
Collaborate with other program staff and consultants (social services, workforce development, disabilities/mental health, health/nutrition, education) to ensure necessary services are in place to meet parents’ and children’s needs.
Support family engagement in all aspects of NCC ELC programming through planning parent workshops, securing guest speakers, and implementing parent activities based on parent interests and the ELC Family Success Matrix.
Qualifications
Bachelor’s degree or higher in social work, family services and/or psychology or related field (preferred).
At least two years of experience within a related field.
Ability to problem‑solve, handle crises, and work with families and children of various cultures and low‑income backgrounds.
Demonstrated knowledge of local social service resources preferred.
Ability to maintain a cooperative, diplomatic working relationship with co‑workers, supervisors, families and the community.
NCC is an Equal Opportunity Employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, national origin, ethnicity, gender, sexual orientation, disability, veteran status, or any other legally protected status.
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