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Goodwill of Colorado

Retail Generalist Associate - Durango Store

Goodwill of Colorado, Colorado Springs, Colorado, United States, 80509

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Overview Retail Generalist Associate - Durango Store

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Goodwill of Colorado

is seeking candidates with production experience (e.g., retail, restaurant, hospitality, production or similar industries) and cash handling experience to join our team. This is a full-time role requiring open availability (including evenings and weekends). Our retail centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays. Pay:

$17.15 per hour . This position is eligible for Daily Pay. Full-time employees in our Retail, Sales/Operations, and Commercial Contracts groups are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and AD&D, Flexible Spending Accounts and several voluntary supplemental benefit offerings. Eligible employees also receive paid time off including vacation, sick, holiday, floating holiday, jury duty and bereavement leave. Goodwill of Colorado participates in the Public Service Loan Forgiveness Program (PSLF).

Job Summary The Associate II, Retail Generalist

will have knowledge in retail products, merchandising, pricing, and quality inspection. Acting as a back-up for all areas within the Retail Store, the Retail Generalist could perform multiple tasks in different departments on any given day, including donation receiving, material handling, processing both hardline and softline goods, working the sales floor, and operating the cash registers. The Retail Generalist will work both in a production environment and on the sales floor and will have contact with customers, providing excellent customer service in support of the organization’s mission.

Essential Functions

Crosstrain in other departments/areas and act as back-up for other areas as required.

Work closely with department supervisors to determine which areas are short-handed and in meeting Retail Store goals.

Accept donations from customers, including loading/unloading of product, ensuring items are handled with care to respect the donor and the item.

Sort and inspect donated items, make decisions on quality and value, price accordingly, and research value as necessary.

Use and become certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment to move and store donated product.

Ensure the sales floor is well stocked with product according to store policies and procedures.

Provide accurate cashier transactions and balance the cash drawer with minimal errors using a computer-based point-of-sale system.

Assist customers with product questions while providing excellent customer service.

Ensure production and sales floor areas are well organized, stocked, and clean to maintain store presentation and shop ability.

Ensure E-Commerce products are processed accurately and moved to E-Commerce efficiently.

Rotate/pull old/unsold products from the sales floor to keep product selection fresh.

Help provide a safe working environment for yourself, customers, and fellow employees.

Other duties as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma or equivalent preferred.

Experience: One year of experience in retail, product placement, or merchandising is desired. One year of cash handling experience preferred.

Other: High attention to detail; ability to adapt to frequently changing schedules; ability to obtain certification in all employee positions through On the Job (OJT) documentation; ability to obtain walkie stacker and/or forklift certification; ability to withstand prolonged standing, bending, and lifting up to 8 hours per day; ability to lift up to 75 lbs, use a dolly and pallet jack; ability to work a varied schedule including weekends, evenings, and holidays; ability to communicate effectively with customers and staff.

Core Competencies

Communication

Customer Focus (Level 1)

Excellence (Level 1)

Knowledge and Skills (Level 1)

Teamwork (Level 1)

Trust (Level 1)

Functional Competencies

Time Management

Employment details

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Non-profit Organizations

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS. Goodwill of Colorado is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

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