Hewlett Packard Enterprise
High Performance Computing Hardware Engineer,Top Secret Clearance Required, On-S
Hewlett Packard Enterprise, Baltimore, Maryland, United States
High Performance Computing Hardware Engineer – Top Secret Clearance Required – On‑Site, Aberdeen, MD – 10K Sign‑On Bonus
Be among the first 25 applicants.
This role has been designated as “Remote/Teleworker”, which means you will primarily work from home. However, the position requires on‑site presence 5 days a week.
Who We Are Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We value diverse backgrounds and provide flexibility to manage work and personal needs.
Job Description Job Family Definition:
Provide technology consulting to external customers and internal project teams. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.
Management Level Definition:
Contributions impact technical components of HPE products, solutions, or services regularly and sustainably. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross‑functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
Clearance Required:
Top Secret
Location:
Work on‑site 5 days a week. Standard work hours M‑F 8am to 5pm. Must be flexible to support off‑hours as needed.
Responsibilities
Break fix experience required.
Reports daily to, and works physically at, the customer site.
Accountable for meeting and maintaining customer’s SLA (Service Level Agreement).
Engages in technical problem solving across multiple technologies.
Owns and drives service tickets, including ordering parts for needed repairs.
Gather data, perform analysis, and escalates problems to higher‑level product support groups and appropriate management to ensure timely resolution of system or customer issues.
Preforms daily hardware diagnostics and repairs.
Responsible for verifying and implementing the detailed technical solution to the problem.
Participates as part of a team and maintains good relationships with team members and customers.
Collects and determines data from appropriate sources to assist in determining customer needs and requirements.
Responds to requests for technical information from customers.
Maintains onsite part inventory.
Occasional travel for training is required.
Security+ Certification required.
Linux+ Certification required. If candidate does not have the Linux+, candidate will be required to obtain the certification prior to the start date.
Knowledge and Skills
Must be a self‑starter who is able to work independently, without supervision, and within a team environment.
Have extensive Linux based hardware troubleshooting and diagnostics experience.
Able to communicate prognosis and impact with both the customer and HPE teams.
Ability to work in a multi‑technology environment with the ability to diagnose complex technical problems to their root cause.
Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family.
Education and Experience Required
4+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (7+ years in total).
Additional Skills
Accountability
Active Learning
Active Listening
Bias
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross‑Functional Teamwork
Customer Centric Solutions
Customer Relationship Management (CRM)
Design Thinking
Empathy
Follow‑Through
Growth Mindset
Information Technology (IT) Infrastructure
Infrastructure as a Service (IaaS)
Intellectual Curiosity (Inactive)
Long Term Planning
Managing Ambiguity
Process Improvements
Product Services
Relationship Building
What We Can Offer You Health & Well‑being We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We value diverse backgrounds and provide flexibility to manage work and personal needs.
Lets Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Salary Information USD Annual Salary: $105,500.00 - $243,000.00.
EEO Statement HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories.
#J-18808-Ljbffr
This role has been designated as “Remote/Teleworker”, which means you will primarily work from home. However, the position requires on‑site presence 5 days a week.
Who We Are Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We value diverse backgrounds and provide flexibility to manage work and personal needs.
Job Description Job Family Definition:
Provide technology consulting to external customers and internal project teams. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.
Management Level Definition:
Contributions impact technical components of HPE products, solutions, or services regularly and sustainably. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross‑functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
Clearance Required:
Top Secret
Location:
Work on‑site 5 days a week. Standard work hours M‑F 8am to 5pm. Must be flexible to support off‑hours as needed.
Responsibilities
Break fix experience required.
Reports daily to, and works physically at, the customer site.
Accountable for meeting and maintaining customer’s SLA (Service Level Agreement).
Engages in technical problem solving across multiple technologies.
Owns and drives service tickets, including ordering parts for needed repairs.
Gather data, perform analysis, and escalates problems to higher‑level product support groups and appropriate management to ensure timely resolution of system or customer issues.
Preforms daily hardware diagnostics and repairs.
Responsible for verifying and implementing the detailed technical solution to the problem.
Participates as part of a team and maintains good relationships with team members and customers.
Collects and determines data from appropriate sources to assist in determining customer needs and requirements.
Responds to requests for technical information from customers.
Maintains onsite part inventory.
Occasional travel for training is required.
Security+ Certification required.
Linux+ Certification required. If candidate does not have the Linux+, candidate will be required to obtain the certification prior to the start date.
Knowledge and Skills
Must be a self‑starter who is able to work independently, without supervision, and within a team environment.
Have extensive Linux based hardware troubleshooting and diagnostics experience.
Able to communicate prognosis and impact with both the customer and HPE teams.
Ability to work in a multi‑technology environment with the ability to diagnose complex technical problems to their root cause.
Able to communicate with internal and external senior management confidently and demonstrate the professionalism of the job family.
Education and Experience Required
4+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (7+ years in total).
Additional Skills
Accountability
Active Learning
Active Listening
Bias
Business Growth
Client Expectations Management
Coaching
Creativity
Critical Thinking
Cross‑Functional Teamwork
Customer Centric Solutions
Customer Relationship Management (CRM)
Design Thinking
Empathy
Follow‑Through
Growth Mindset
Information Technology (IT) Infrastructure
Infrastructure as a Service (IaaS)
Intellectual Curiosity (Inactive)
Long Term Planning
Managing Ambiguity
Process Improvements
Product Services
Relationship Building
What We Can Offer You Health & Well‑being We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We value diverse backgrounds and provide flexibility to manage work and personal needs.
Lets Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Salary Information USD Annual Salary: $105,500.00 - $243,000.00.
EEO Statement HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider qualified applicants with criminal histories.
#J-18808-Ljbffr