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Epic

IT Operations Technician

Epic, Midland, Texas, United States, 79709

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Overview

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IT Operations Technician

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Epic . Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system — monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You3ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https://careers.epic.com/Jobs/Hosting.

Responsibilities

Monitor the Hosting infrastructure stack and respond swiftly to problems. Employ investigative and troubleshooting skills across a variety of tools to identify and resolve network, hardware, virtualization, and presentation problems. Connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build.

Required Qualifications

Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination

Preferred Qualifications

Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware

Employment details

Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services

We are an Equal Opportunity Employer. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

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