myGwork - LGBTQ+ Business Community
Business Support Specialist
myGwork - LGBTQ+ Business Community, New York, New York, us, 10261
Join to apply for the
Business Support Specialist
role at
myGwork - LGBTQ+ Business Community 2 weeks ago Be among the first 25 applicants Join to apply for the
Business Support Specialist
role at
myGwork - LGBTQ+ Business Community This job is with Monday.com, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The Business Support Specialist is a pivotal member of the Data & Info Tech organizations and will operate as the main point of contact for Sales, Partners, and Customer Success employees. You'll be responsible for resolving or elevating all internal business systems and process inquiries. You'll work cross-functionally with BizOps, Billing, Finance, as well as with R&D to coordinate and drive the resolution of both technical and procedural issues. In addition, you will be continuously improving processes to minimize repeating issues.
About The Role
Act as a primary point of contact to sales, customer success, and partners. Resolve/elevate all internal system-related issues, such as Salesforce. Create processes/policies where applicable. Document and maintain all processes into the team's KB. Have a great understanding of the organization, and direct requesters to the right resource as fast as possible. Challenge every ad-hoc solution, and pursue the relevant teams to implement permanent solutions. Adhere to the team's KPIs, from SLOs to all quality of work measurements.
Requirements
B.Sc in Industrial Engineering or a similar field. 1- 3 years experience in client-facing roles. Business acumen and understanding of the selling process. Excellent communication skills in English (written and verbal). Fast and independent learner. Analytical skills. Ability to quickly adapt to a continuously changing environment. Effectively work with cross-functional remote and local teams. Experience in SaaS environments - Advantage. SalesForce knowledge - Advantage.
For New York City-based hires only: Compensation Range: $88,000-$105,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations
Please note that this role is on a hybrid model.
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
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Business Support Specialist
role at
myGwork - LGBTQ+ Business Community 2 weeks ago Be among the first 25 applicants Join to apply for the
Business Support Specialist
role at
myGwork - LGBTQ+ Business Community This job is with Monday.com, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
The Business Support Specialist is a pivotal member of the Data & Info Tech organizations and will operate as the main point of contact for Sales, Partners, and Customer Success employees. You'll be responsible for resolving or elevating all internal business systems and process inquiries. You'll work cross-functionally with BizOps, Billing, Finance, as well as with R&D to coordinate and drive the resolution of both technical and procedural issues. In addition, you will be continuously improving processes to minimize repeating issues.
About The Role
Act as a primary point of contact to sales, customer success, and partners. Resolve/elevate all internal system-related issues, such as Salesforce. Create processes/policies where applicable. Document and maintain all processes into the team's KB. Have a great understanding of the organization, and direct requesters to the right resource as fast as possible. Challenge every ad-hoc solution, and pursue the relevant teams to implement permanent solutions. Adhere to the team's KPIs, from SLOs to all quality of work measurements.
Requirements
B.Sc in Industrial Engineering or a similar field. 1- 3 years experience in client-facing roles. Business acumen and understanding of the selling process. Excellent communication skills in English (written and verbal). Fast and independent learner. Analytical skills. Ability to quickly adapt to a continuously changing environment. Effectively work with cross-functional remote and local teams. Experience in SaaS environments - Advantage. SalesForce knowledge - Advantage.
For New York City-based hires only: Compensation Range: $88,000-$105,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company's plans and in accordance with Company's policies. Compensation finally awarded to the candidate will be commensurate with the candidate's skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations
Please note that this role is on a hybrid model.
Visa sponsorship for this role is currently not available.
monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Software Development Referrals increase your chances of interviewing at myGwork - LGBTQ+ Business Community by 2x Get notified about new Support Specialist jobs in
New York, NY . New York, NY $65,000.00-$90,000.00 6 days ago New York, NY $75,000.00-$85,000.00 4 days ago Social Media Strategy & Content Assistant Manager
New York City Metropolitan Area $80,000.00-$85,000.00 6 days ago Assistant Manager, Business Analyst (L'Oreal Paris Hair Care + Color)
New York, NY $84,500.00-$120,400.00 6 days ago New York, NY $67,500.00-$90,400.00 5 days ago New York, NY $90,000.00-$100,000.00 5 days ago Associate Manager - Consumer Content Communications
New York, NY $90,654.00-$129,506.00 6 days ago New York, NY $129,000.00-$135,000.00 1 week ago New York City Metropolitan Area 1 week ago Customer Success Manager, Large Customer Sales
New York, NY $103,000.00-$148,000.00 1 day ago New York, NY $122,000.00-$175,000.00 6 hours ago New York City Metropolitan Area $70,000.00-$80,000.00 1 day ago New York, NY $88,000.00-$105,000.00 6 days ago New York, NY $50,000.00-$60,000.00 6 days ago New York, NY $120,000.00-$130,000.00 3 days ago New York City Metropolitan Area $250,000.00-$300,000.00 5 days ago Coordinator TA & People Business Partner
New York, NY $64,350.00-$77,800.00 1 day ago Executive Assistant to Growing Team - $120-150k
New York City Metropolitan Area $120,000.00-$150,000.00 1 week ago Client Advisor, 57th Street Flagship- NYC
Administrative Assistant 1 or Administrative Assistant 1/2 Trainee, (NY HELPS), Washington Heights Psychaitric Unit, P26612
New York, NY $40,391.00-$58,447.00 6 days ago New York, NY $95,000.00-$114,000.00 1 week ago New York, NY $45,000.00-$60,000.00 23 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr