Epic
Overview
Join to apply for the
IT Operations Technician
role at
Epic . Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system — monitoring the hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https://careers.epic.com/Jobs/Hosting.
Responsibilities
Monitor the hosting infrastructure stack and respond swiftly to problems. Use investigative and troubleshooting skills across tools to identify and resolve routine and complex network, hardware, virtualization, and presentation issues. Communicate issues and impact to contacts from healthcare organizations. Perform system builds as part of ongoing operations.
Benefits and Environment
Epic offers comprehensive benefits to keep you healthy and happy as you grow in your life and career. You\'ll be eligible for annual raises and bonuses, as well as stock grants. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. Our campus is designed to heighten productivity, with dining options and opportunities for personal growth.
Required Qualifications
Relocation to the Madison, WI area (reimbursed). A history of academic and professional success. Exceptional interpersonal, communication, initiative, and leadership abilities. Available to work second or third shift hours. Eligibility to work in the U.S. without sponsorship. COVID-19 vaccination.
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute. Knowledge of Linux, especially Ubuntu, Redhat, or CentOS. CompTIA+, CCNA, Network+, or Linux+ certification. Knowledge of VMware.
Employment Type
Full-time
Job Function
Information Technology
Industries
Computer Networking and Information Technology & Services
Equal Opportunity Employer : We know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.
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Join to apply for the
IT Operations Technician
role at
Epic . Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system — monitoring the hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https://careers.epic.com/Jobs/Hosting.
Responsibilities
Monitor the hosting infrastructure stack and respond swiftly to problems. Use investigative and troubleshooting skills across tools to identify and resolve routine and complex network, hardware, virtualization, and presentation issues. Communicate issues and impact to contacts from healthcare organizations. Perform system builds as part of ongoing operations.
Benefits and Environment
Epic offers comprehensive benefits to keep you healthy and happy as you grow in your life and career. You\'ll be eligible for annual raises and bonuses, as well as stock grants. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. Our campus is designed to heighten productivity, with dining options and opportunities for personal growth.
Required Qualifications
Relocation to the Madison, WI area (reimbursed). A history of academic and professional success. Exceptional interpersonal, communication, initiative, and leadership abilities. Available to work second or third shift hours. Eligibility to work in the U.S. without sponsorship. COVID-19 vaccination.
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute. Knowledge of Linux, especially Ubuntu, Redhat, or CentOS. CompTIA+, CCNA, Network+, or Linux+ certification. Knowledge of VMware.
Employment Type
Full-time
Job Function
Information Technology
Industries
Computer Networking and Information Technology & Services
Equal Opportunity Employer : We know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.
#J-18808-Ljbffr