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EPITEC

IT Operations Support Specialist

EPITEC, Dearborn, Michigan, United States, 48120

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Overview Job Posting: IT Support Specialist – Manufacturing Operations

Location:

Dearborn, MI (with travel between multiple manufacturing sites)

We are seeking a motivated and technically skilled

IT Support Specialist

to join our team supporting manufacturing operations across several key facilities, including Dearborn Engine, Detroit Chassis, Construction Site Services, and Gate 4 Medical. These sites produce engines and chassis for a wide range of vehicles and support complex manufacturing operations.

This role offers a unique opportunity to apply IT expertise in a dynamic manufacturing environment while gaining hands-on experience in Assembly and Powertrain operations. You will be part of a global team responsible for supporting IT infrastructure and applications critical to vehicle, engine, and component production.

Key Responsibilities

Provide technical support for plant floor applications and infrastructure.

Troubleshoot and resolve issues related to IT systems, networks, and hardware.

Support process improvement initiatives focused on lean manufacturing and error-proofing.

Interface with cross-functional teams to ensure manufacturing applications meet productivity goals.

Travel between multiple facilities as needed to support operations.

Required Skills

IT Operations & Systems Management

Network Administration & Protocols

Operating Systems (Windows, Linux)

Microsoft Office Suite (Excel, Outlook, SharePoint)

Desktop Applications & Technical Troubleshooting

System & Technical Support

Microsoft Windows & SharePoint Administration

Preferred Skills

Server administration (Windows Server 2016+, Linux)

Cisco routers/switches (staging, troubleshooting, cable installation)

Cisco SDA architecture

Windows Active Directory/ADFS

VMware (vSphere)

Mobile device support (Android, iOS)

Office365 & SharePoint

Plant floor automation (Control systems, PLCs – highly desired but not required)

PowerShell scripting (desired but not required)

Qualifications

Strong desire to learn manufacturing operations from an IT perspective.

Interest in computing infrastructure and manufacturing processes.

Ability to work in high-pressure production environments.

Flexibility to adapt to new technologies and shifting priorities.

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