Epic
Overview
Join to apply for the
IT Operations Technician
role at
Epic . Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You’ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison has been recognized for quality of life and affordability in various rankings. Responsibilities
Monitor the hosting infrastructure stack and respond swiftly to problems Investigate and troubleshoot across tools to identify and resolve network, hardware, virtualization, and presentation issues Communicate issues and impacts to contacts from healthcare organizations Perform system builds and related operational tasks Required Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware We’re an Equal Opportunity Employer, and inclusive teams design software that delivers quality care. See our full non-discrimination statement at https://careers.epic.com/EEO.
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Join to apply for the
IT Operations Technician
role at
Epic . Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You’ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison has been recognized for quality of life and affordability in various rankings. Responsibilities
Monitor the hosting infrastructure stack and respond swiftly to problems Investigate and troubleshoot across tools to identify and resolve network, hardware, virtualization, and presentation issues Communicate issues and impacts to contacts from healthcare organizations Perform system builds and related operational tasks Required Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware We’re an Equal Opportunity Employer, and inclusive teams design software that delivers quality care. See our full non-discrimination statement at https://careers.epic.com/EEO.
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