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Formerra

Key Account Manager

Formerra, Granite Heights, Wisconsin, United States

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Job Summary The Key Account Manager works with the most strategic accounts in the Formerra portfolio. This position assumes the overall responsibility for building, maintaining and leveraging executive relationships with strategic accounts that allow Formerra to increase customer loyalty, revenue and profitability. Expectations include the ability to sell at all levels of management and build relationships that ensure Formerra will continue to get the first and last look. This role requires a thought leader with the ability to influence cross‑functionality, globally. Ability to function independently and effectively coach matrix personnel in other disciplines to achieve results. Skilled at Customer Centric Selling approaches and effectively selling the value of our products and services are also keys to success. The individual must have the ability to assist customers in problem solving to deliver solutions, and bring energy, enthusiasm and professionalism to their daily routines. This role requires the individual to effectively interact and influence at the managerial peer level and above. Up to 50% travel may be required, including overnight.

Duties / Responsibilities

Achieve annual sales goals (revenue, volume, margin); must have a proven track record of growing business with large, complex customers.

Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of Customer Centric Selling skills and tools, such as business reviews, EVE tools, high/wide/deep selling, 5 warning signals, etc.

Leverage full suite of Formerra’s differentiated products, design/engineering services and capabilities to win based on Formerra’s value.

Build robust sales funnel through effective CRM system management.

Demonstrate strong business acumen to manage a P&L, working capital, profitability, etc.

Develop and implement strong strategic account plans to drive both short‑ and long‑term growth at assigned accounts.

Establish and lead Key Account teams to execute account plans for each assigned account.

Maintain first‑hand knowledge of market dynamics, technology trends and material developments.

Develop highly productive relationships with key customers, suppliers and internal contacts.

Required Skills / Abilities

Plastics knowledge and large account management experience is preferred.

Experience with resin sales into healthcare applications is preferred.

Matrix management experience.

Strong leadership and communication skills.

Project Management skills.

Complex thinking skills in translating customer needs into solutions.

Technical aptitude.

Professional presence, including excellent verbal and written communication and presentation skills.

Broad knowledge of solutions, materials and processing.

Candidates with fluent Spanish speaking skills and experience are preferred.

Education and Experience

Bachelor’s Degree required in Plastics or Polymer Engineering, Business, Chemistry, or related discipline.

7+ years sales experience in distribution, manufacturing, sales or account management.

Experience with Healthcare CMs and OEMs, desirable.

Formerra is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Plastics Manufacturing

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