Epic
Overview
Join to apply for the
IT Operations Technician
role at
Epic
This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
As an IT Operations Technician with Epic Hosting, you will be part of the team\'s central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https://careers.epic.com/Jobs/Hosting.
Epic is located just outside Madison, Wisconsin, offering opportunities in a city recognized for technology growth and quality of life. Epic emphasizes a culture with comprehensive benefits, merit-based compensation, annual raises and bonuses, stock grants, and inclusive, diverse teams that design software to support quality patient care. See our full non-discrimination statement at https://careers.epic.com/EEO.
Responsibilities As an IT Operations Technician, you will:
Monitor the Hosting infrastructure stack and respond to issues promptly
Use investigative and troubleshooting skills across tools to identify and resolve network, hardware, virtualization, and presentation problems
Engage with contacts from healthcare organizations to address impact, communicate issues, and perform system builds
Required Qualifications
Relocation to the Madison, WI area (reimbursed)
A history of academic and professional success
Exceptional interpersonal, communication, initiative, and leadership abilities
Available to work second or third shift hours
Eligibility to work in the U.S. without sponsorship
COVID-19 vaccination
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
CompTIA+, CCNA, Network+, or Linux+ certification
Knowledge of VMware
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Computer Networking and Information Technology & Services
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IT Operations Technician
role at
Epic
This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
As an IT Operations Technician with Epic Hosting, you will be part of the team\'s central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https://careers.epic.com/Jobs/Hosting.
Epic is located just outside Madison, Wisconsin, offering opportunities in a city recognized for technology growth and quality of life. Epic emphasizes a culture with comprehensive benefits, merit-based compensation, annual raises and bonuses, stock grants, and inclusive, diverse teams that design software to support quality patient care. See our full non-discrimination statement at https://careers.epic.com/EEO.
Responsibilities As an IT Operations Technician, you will:
Monitor the Hosting infrastructure stack and respond to issues promptly
Use investigative and troubleshooting skills across tools to identify and resolve network, hardware, virtualization, and presentation problems
Engage with contacts from healthcare organizations to address impact, communicate issues, and perform system builds
Required Qualifications
Relocation to the Madison, WI area (reimbursed)
A history of academic and professional success
Exceptional interpersonal, communication, initiative, and leadership abilities
Available to work second or third shift hours
Eligibility to work in the U.S. without sponsorship
COVID-19 vaccination
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute
Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
CompTIA+, CCNA, Network+, or Linux+ certification
Knowledge of VMware
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Computer Networking and Information Technology & Services
#J-18808-Ljbffr