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Epic

IT Operations Technician

Epic, Lewiston, Maine, us, 04241

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IT Operations Technician

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Epic . This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. As an IT Operations Technician with Epic Hosting, you will be part of the team's central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison is a city surrounded by water with accolades for livability and affordability. Responsibilities

Note: This section is derived from the job description content describing monitoring, troubleshooting, and system activities related to Epic Hosting. Monitor the Hosting infrastructure stack and respond to problems promptly Identify and resolve routine and complex network, hardware, virtualization, and presentation issues Engage with contacts from healthcare organizations to address impact, communicate issues, and perform system build Qualifications

Required Qualifications

Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination Preferred Qualifications

Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware Job Details

Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services We are an Equal Opportunity Employer with inclusive teams that design software to support quality care for all patients. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

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