Popular Bank
Join to apply for the
Sales and Service Associate
role at
Popular Bank 5 days ago Be among the first 25 applicants Join to apply for the
Sales and Service Associate
role at
Popular Bank Get AI-powered advice on this job and more exclusive features. Fort Lauderdale FL
Date: Oct 24, 2025
Location:
Fort Lauderdale, FL, US, 33301
Company: Popular
Workplace Type: On-site
Sales and Service Associate
Fort Lauderdale FL
The
Sales and Service Associate
is responsible to perform a dual role in a branch, as needed. This position is responsible for the sale of bank products and services to meet all needs of existing and potential customers while rendering quality service in accordance with bank goals to attain growth, profitability, and customer satisfaction.
The Sales and Service Associate is responsible for the accurate processing of customer transactions while providing courteous, timely, and informative service with which the customer feels completely satisfied. Emphasis is placed on identifying clients’ needs and delivering tailored solutions through a best in class customer experience.
In This Position, You Will
Sales
Work with branch manager and supervisor to attain or exceed individual goals Confidently build effective, trust-based relationships with clients by listening and uncovering their needs to gain in-depth knowledge of client’s financial life priorities and provide the products/services that are most appropriate for their situation Conduct sales activities to gather data and to drive business to the branch, including in person or phone interviews with clients and prospective clients, community involvement, etc. Support marketing campaigns and product launches, modifying sales techniques and leveraging marketing tools and branch technology to achieve results Educate clients on self-service capabilities and encourage use of digital service channels/banking options (e.g. smart ATM, online and mobile banking, online transfers, People Pay, Mobile Cash, Bill Pay, Digital Wallets, etc.) Perform basic inquiries relative to opening of accounts to ensure customer knowledge of account features Stay abreast of changes to banking environment, bank competition, and customer's business environment
Operations
Be responsible to act in accordance of all bank policies and regulation to ensure the branch passes assessment and audits Effectively execute teller banking transactions in accordance to Popular’s policies and procedures and in adherence to legal and regulatory requirements Assist in the processing of night depository bags and currency, and ATM settlements as required
Best in Class Customer Experience
Consistently perform sales and service activities by adhering to Popular’s key values: professionalism, accountability, customer centricity, and security Promote environment of ongoing customer feedback and continuous improvement Effectively respond to customers requesting to update or close their accounts, determining reason for dissatisfaction and offer possible alternatives; process account maintenances in a compliant manner
Risk Management
Support the management of compliance functions including reconciliations, audits (internal/external), reporting, controls, records management, approvals, and opening/closing procedures, ensuring all security procedures are strictly adhered Collect, analyze, and secure all necessary documentation for the successful opening of accounts. Notify supervisor of any suspicious or questionable documents Promote the branch's active involvement within the community and report all CRA related activities to appropriate unit Proactively identify fraudulent or forged documentation and/or activity and report such activity to the respective supervisors Maintain confidentiality of customer information and adhere to bank policies and procedures at all times
To Be Considered, You Will Need
Minimum Required: High School Diploma or equivalent along with at least one year of demonstrated successful sales experience and six months cash handling experience or equivalent related experience and training NMLS registration; Safe Act compliant
Important:
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
About Us
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com .
This email inbox is monitored for such types of requests only . All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer | Popular is a Drug Free Workplace
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .
Connect with us!
LinkedIn | Facebook | Twitter | Instagram
If you are a California resident, please click here to learn more about your privacy rights.
Nearest Major Market:
Fort Lauderdale
Nearest Secondary Market:
Miami
Job Segment:
Compliance, Law, Legal, Sales
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at Popular Bank by 2x Sign in to set job alerts for “Sales Service Representative” roles.
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Sales and Service Associate
role at
Popular Bank 5 days ago Be among the first 25 applicants Join to apply for the
Sales and Service Associate
role at
Popular Bank Get AI-powered advice on this job and more exclusive features. Fort Lauderdale FL
Date: Oct 24, 2025
Location:
Fort Lauderdale, FL, US, 33301
Company: Popular
Workplace Type: On-site
Sales and Service Associate
Fort Lauderdale FL
The
Sales and Service Associate
is responsible to perform a dual role in a branch, as needed. This position is responsible for the sale of bank products and services to meet all needs of existing and potential customers while rendering quality service in accordance with bank goals to attain growth, profitability, and customer satisfaction.
The Sales and Service Associate is responsible for the accurate processing of customer transactions while providing courteous, timely, and informative service with which the customer feels completely satisfied. Emphasis is placed on identifying clients’ needs and delivering tailored solutions through a best in class customer experience.
In This Position, You Will
Sales
Work with branch manager and supervisor to attain or exceed individual goals Confidently build effective, trust-based relationships with clients by listening and uncovering their needs to gain in-depth knowledge of client’s financial life priorities and provide the products/services that are most appropriate for their situation Conduct sales activities to gather data and to drive business to the branch, including in person or phone interviews with clients and prospective clients, community involvement, etc. Support marketing campaigns and product launches, modifying sales techniques and leveraging marketing tools and branch technology to achieve results Educate clients on self-service capabilities and encourage use of digital service channels/banking options (e.g. smart ATM, online and mobile banking, online transfers, People Pay, Mobile Cash, Bill Pay, Digital Wallets, etc.) Perform basic inquiries relative to opening of accounts to ensure customer knowledge of account features Stay abreast of changes to banking environment, bank competition, and customer's business environment
Operations
Be responsible to act in accordance of all bank policies and regulation to ensure the branch passes assessment and audits Effectively execute teller banking transactions in accordance to Popular’s policies and procedures and in adherence to legal and regulatory requirements Assist in the processing of night depository bags and currency, and ATM settlements as required
Best in Class Customer Experience
Consistently perform sales and service activities by adhering to Popular’s key values: professionalism, accountability, customer centricity, and security Promote environment of ongoing customer feedback and continuous improvement Effectively respond to customers requesting to update or close their accounts, determining reason for dissatisfaction and offer possible alternatives; process account maintenances in a compliant manner
Risk Management
Support the management of compliance functions including reconciliations, audits (internal/external), reporting, controls, records management, approvals, and opening/closing procedures, ensuring all security procedures are strictly adhered Collect, analyze, and secure all necessary documentation for the successful opening of accounts. Notify supervisor of any suspicious or questionable documents Promote the branch's active involvement within the community and report all CRA related activities to appropriate unit Proactively identify fraudulent or forged documentation and/or activity and report such activity to the respective supervisors Maintain confidentiality of customer information and adhere to bank policies and procedures at all times
To Be Considered, You Will Need
Minimum Required: High School Diploma or equivalent along with at least one year of demonstrated successful sales experience and six months cash handling experience or equivalent related experience and training NMLS registration; Safe Act compliant
Important:
The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
About Us
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com .
This email inbox is monitored for such types of requests only . All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer | Popular is a Drug Free Workplace
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .
Connect with us!
LinkedIn | Facebook | Twitter | Instagram
If you are a California resident, please click here to learn more about your privacy rights.
Nearest Major Market:
Fort Lauderdale
Nearest Secondary Market:
Miami
Job Segment:
Compliance, Law, Legal, Sales
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Referrals increase your chances of interviewing at Popular Bank by 2x Sign in to set job alerts for “Sales Service Representative” roles.
Customer Service Representative - State Farm Agent Team Member
Coral Springs, FL $17.00-$22.00 2 years ago Customer Service Representative - State Farm Agent Team Member
Hollywood, FL $35,000.00-$60,000.00 9 months ago Customer Service Representative - State Farm Agent Team Member
Fort Lauderdale, FL $40,000.00-$60,000.00 2 months ago Customer Relations Representative - State Farm Agent Team Member
Miramar, FL $40,000.00-$60,000.00 9 months ago Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
Miami, FL $45,000.00-$60,000.00 2 months ago UPS Store Customer Service Representative
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Customer Service Representative #2026-PT01
Future Opening: Customer Service Representative - State Farm Agent Team Member
Fort Lauderdale, FL $17.00-$28.46 1 day ago Future Opening: Customer Service Representative - State Farm Agent Team Member
Sunrise, FL $30,000.00-$40,000.00 2 years ago Customer Service Representative - Genetic Services
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Customer Service Representative I - FT - Days - MSS
Customer Service Representative-CAC-Scheduling-FT-Days-BHC #21350
Customer Service Representative - State Farm Agent Team Member
Delray Beach, FL $45,000.00-$55,000.00 20 hours ago Customer Service Representative (UHealth Wellness Center)
Medical Equipment Customer Service Representative
Customer Service Representative-CAC Scheduling-Pool-Days-BHC #21348
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr