SECO Energy (Sumter Electric Cooperative)
Member Support Associate
SECO Energy (Sumter Electric Cooperative), Sumterville, Florida, United States, 33585
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Member Support Associate
role at
SECO Energy (Sumter Electric Cooperative) .
This position is responsible for the identification and response to member service needs by telephone, in person, or through other channels and to promote cooperative services and products. The role may require overtime on short notice, including on‑call, call‑out after normal working hours, weekends and holidays, to effectively respond to members for power outages and emergency situations. The position may be assigned to the call center, service center or office support based on business needs and demonstrated job knowledge, skills, abilities, and performance.
Brief Description Energize your Career at SECO Energy!
Minimum Required Qualifications And Competencies Education
Minimum: High School Diploma or GED
Preferred: Associate’s degree in a business related field
Preferred: Business administration, communication, and Microsoft applications
Job‑related experience may be substituted for the required education on a year‑for‑year basis.
Experience
Two (2) years of recent job‑related experience in a customer service or call center capacity.
Preferred experience in cash handling.
Preferred: Experience within an electric utility or related industry.
Other Requirements
Ability to operate a variety of office equipment, including a personal computer, printers, copy machines, telephone, and fax machine.
Ability to work irregular hours, including call‑out, on‑call, and overtime during emergency situations.
A valid Florida driver’s license for local business travel; must maintain an acceptable driving record.
Normal work hours are eight (8) hours between 07:00 am and 07:00 pm, Monday through Friday.
Subject to 8‑hour rotating shifts Monday through Friday between 07:00 am and 07:00 pm; requires flexibility for overtime, call‑out, and on‑call assignments.
Successful completion of pre‑employment background check, physical and drug screen.
Summary We are the third‑largest electric co‑op in Florida and the seventh‑largest in the nation. We are looking for qualified, energetic and committed candidates to join our successful TEAM! SECO Energy does not accept unsolicited resumes from any source other than directly from applicants. SECO Energy will not consider unsolicited referrals and/or resumes from any agencies or recruiters without a signed agreement. All employment decisions are made without regard to protected characteristics. SECO Energy participates in E‑Verify.
Equal Employment Opportunity Sumter Electric Cooperative is an Equal Employment Opportunity Employer. All employment decisions are made without regard to race, color, religion, creed, sex, national origin, age, disability, veteran status or any other status protected by law. Discrimination or harassment based on these factors is not tolerated.
This posting will be closed and no longer available to receive applications upon SECO Energy’s discretion.
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Member Support Associate
role at
SECO Energy (Sumter Electric Cooperative) .
This position is responsible for the identification and response to member service needs by telephone, in person, or through other channels and to promote cooperative services and products. The role may require overtime on short notice, including on‑call, call‑out after normal working hours, weekends and holidays, to effectively respond to members for power outages and emergency situations. The position may be assigned to the call center, service center or office support based on business needs and demonstrated job knowledge, skills, abilities, and performance.
Brief Description Energize your Career at SECO Energy!
Minimum Required Qualifications And Competencies Education
Minimum: High School Diploma or GED
Preferred: Associate’s degree in a business related field
Preferred: Business administration, communication, and Microsoft applications
Job‑related experience may be substituted for the required education on a year‑for‑year basis.
Experience
Two (2) years of recent job‑related experience in a customer service or call center capacity.
Preferred experience in cash handling.
Preferred: Experience within an electric utility or related industry.
Other Requirements
Ability to operate a variety of office equipment, including a personal computer, printers, copy machines, telephone, and fax machine.
Ability to work irregular hours, including call‑out, on‑call, and overtime during emergency situations.
A valid Florida driver’s license for local business travel; must maintain an acceptable driving record.
Normal work hours are eight (8) hours between 07:00 am and 07:00 pm, Monday through Friday.
Subject to 8‑hour rotating shifts Monday through Friday between 07:00 am and 07:00 pm; requires flexibility for overtime, call‑out, and on‑call assignments.
Successful completion of pre‑employment background check, physical and drug screen.
Summary We are the third‑largest electric co‑op in Florida and the seventh‑largest in the nation. We are looking for qualified, energetic and committed candidates to join our successful TEAM! SECO Energy does not accept unsolicited resumes from any source other than directly from applicants. SECO Energy will not consider unsolicited referrals and/or resumes from any agencies or recruiters without a signed agreement. All employment decisions are made without regard to protected characteristics. SECO Energy participates in E‑Verify.
Equal Employment Opportunity Sumter Electric Cooperative is an Equal Employment Opportunity Employer. All employment decisions are made without regard to race, color, religion, creed, sex, national origin, age, disability, veteran status or any other status protected by law. Discrimination or harassment based on these factors is not tolerated.
This posting will be closed and no longer available to receive applications upon SECO Energy’s discretion.
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