Professional Office Administrator

We are looking for a Professional Office Administrator to join our team! If you have experience in an office setting, interacting with and assisting clients, and have an interest in accounting and/or tax, we would love to chat with you. This role will consist of a variety of responsibilities, and the desired applicant will have great communication and organization skills, a desire to help others, be able to multi‑task and manage time well.

Who We Are We are a growing tax‑focused accounting firm that services a wonderful roster of individual and business clients throughout West Michigan. Our offices are located in Grand Rapids, Grand Haven, Muskegon, and Wyoming. The position we are hiring for will be working out of the

Grand Haven

location.

Responsibilities

Client‑focused service – answering phone calls, scheduling appointments, greeting and assisting client walk‑ins, handling inbound and outbound office mail, and responding to client requests

Office workflow – managing the online client portal, collecting payment, and organizing and scanning confidential client documents

Support team members by assisting with a variety of work‑related tasks

Other administrative tasks such as mailing documents to clients, printing tax returns, scanning and faxing forms, accounts receivable, and maintaining a clean office atmosphere

Required Qualifications

2+ years office experience

Desired Qualifications

Ability to quickly learn several software programs

Microsoft Office proficiency

Experience with QuickBooks – preferred, not required

Associate’s degree or higher level of education

Hours Tax season: Monday through Friday, approximately 45 hours weekly (January through April). Off‑season: Monday through Friday, 40 hours weekly.

Benefits

401(k) after 90 days with company match

Health Insurance after 90 days

Paid Vacation and Holidays

Job Type: Full‑time Work Location: In person Employment Type: Full Time Years Experience: 1 – 3 years Bonus/Commission: No

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