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Epic

IT Operations Technician

Epic, Cleveland, Ohio, us, 44101

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Overview

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IT Operations Technician

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Epic . Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Responsibilities

Monitor the hosting infrastructure stack and respond swiftly to problems across the networking, hardware, virtualization, and presentation layers. Employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex issues. Coordinate with contacts from healthcare organizations to address impact, communicate issues, and perform system builds. Qualifications

Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination Preferred Qualifications

Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware Employment details

Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services We offer comprehensive benefits and merit-based compensation reflecting the impact of your work. You may be eligible for annual raises and bonuses, as well as stock grants. Epic is an Equal Opportunity Employer; inclusivity is part of our principles. See our full non-discrimination statement at https://careers.epic.com/EEO. #J-18808-Ljbffr