Epic.io
Overview
IT Operations Technician at Epic. This position is based on our campus in Madison, WI, and relocation to the area is required with financial relocation assistance provided. As an IT Operations Technician with Epic Hosting, you will monitor the Hosting infrastructure stack and respond swiftly to problems. You will use investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation issues. You will communicate issues and collaborate with contacts from healthcare organizations while performing system builds. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Responsibilities Monitor the Hosting infrastructure stack and respond to problems promptly Use investigative and troubleshooting skills across tools to identify and resolve routine and complex issues Troubleshoot network, hardware, virtualization, and presentation problems Communicate issues to stakeholders and perform system builds as needed
Required Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS Certifications such as CompTIA+, CCNA, Network+, or Linux+ Knowledge of VMware
Job Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services
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IT Operations Technician at Epic. This position is based on our campus in Madison, WI, and relocation to the area is required with financial relocation assistance provided. As an IT Operations Technician with Epic Hosting, you will monitor the Hosting infrastructure stack and respond swiftly to problems. You will use investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation issues. You will communicate issues and collaborate with contacts from healthcare organizations while performing system builds. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Responsibilities Monitor the Hosting infrastructure stack and respond to problems promptly Use investigative and troubleshooting skills across tools to identify and resolve routine and complex issues Troubleshoot network, hardware, virtualization, and presentation problems Communicate issues to stakeholders and perform system builds as needed
Required Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination
Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS Certifications such as CompTIA+, CCNA, Network+, or Linux+ Knowledge of VMware
Job Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services
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