Dental Office Assistant Job at Heartland Dental in San Antonio

Position Overview

Hollywood Park Dental is looking for a Front Office Assistant to join our team.

Dental front office experience is REQUIRED!

Working Schedule: Monday - Friday

Location: 1604 by Stone Oak Parkway

About Hollywood Park Dental

HOLLYWOOD PARK DENTAL, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 15 person team that thrives on collaboration, communication and community and enjoy a fast‑paced, fun, goal‑oriented work environment.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Benefits & Compensation

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front‑loaded education and training, providing the opportunity to develop to your full potential
• Opportunity to be part of a secure company with over 20 years of industry‑leading experience and unlimited growth potential
• Access to on‑demand Daily Pay

Minimum Qualifications

• Experience working in a fast‑paced and customer‑centric environment
• Excellent communication and organizational skills
• Access to minimum PHI as required by HIPAA training; ability to protect PHI and maintain data safeguards

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Experience with Dentrix or other dental software

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation and comply with accommodation requests
• Prolonged periods sitting at a desk and working on a computer
• Ability to lift up to 15 pounds at times
• Availability for virtual or in‑person training sessions periodically throughout the year
• Requirement of a tuberculosis (TB) test prior to starting employment

About Heartland Dental

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each supported office is unique to the community and the patients they serve, with leaders retaining clinical autonomy while benefiting from unified support.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.