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Manhattan College

Library Associate, Student Worker Supervisor

Manhattan College, Riverdale Park, Maryland, United States

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Career Opportunities with Manhattan University

Library Associate, Student Worker Supervisor Position Title:

Library Associate, Student Worker Supervisor

This position is currently open to internal applicants at Manhattan University (through Monday, November 3, 2025, 5:00 PM EST

Salary: $53,000 - $55,000 ($29.12/hour - $30.22/hour)

Work Schedule & Hours:

Monday – Friday, 7am – 3pm, (hours may vary)

Position Summary:

Reporting to the Director of Public Service, the Library Associate - Student Supervisor works in the Access Services Department of the O'Malley Library and is the primary contact for library student workers. In collaboration with the Director of Public Service, the Library Associate - Student Supervisor hires, trains, schedules, and supervises the student workers. They will assist in the development of training sessions and guides for all access services personnel. They will be integral in identifying collection maintenance projects and assigning tasks for student workers. They will assist library patrons at the main desk, answering and documenting questions, maintaining statistics, and working with others to ensure good relations with all patrons. They will be the main contact for course reserve materials, creating courses and adding materials using Worldshare Management Services (WMS), the library’s integrated platform. This position works closely with other library personnel to communicate and enforce policies in a courteous and helpful way.

This is an in person on campus non - remote position.

Primary Responsibilities:

Hire, train, schedule, and supervise student workers

Collaborate with Human Resources, Financial Aid, and Payroll to streamline the hiring process

Open the library

Assist library patrons: answer questions, document inquiries and requests, refer patrons to librarians or to other units as necessary

Check out, and in, library books and media

Perform collection maintenance tasks: shelf reading, shifting, inventory, weeding, book displays

Process and manage course reserves and physical reserve materials

Effectively interpret and enforce access services policies and procedures

Assist with maintenance of printers, photocopiers, scanners, and related technologies

Maintain knowledge of current library policies, collections, services, and technologies

Other duties and special projects as assigned

Required Qualifications:

High school diploma or GED

Minimum 1+ year experience

Demonstrated ability to establish and maintain effective working relationships with coworkers and patrons/customers

Good communication skills, including professional competence in writing.

Significant experience with general-purpose software such as Word, Excel, and PowerPoint

Demonstrated ability to learn new technologies with appropriate instruction and support

Strongly Preferred:

Bachelor’s degree or higher

Successful work experience in an educational, office, or library setting

Experience responding to questions and concerns in ways that maintain customer satisfaction

Ability to explain policies clearly and to enforce them with broader institutional goals in mind

Demonstrated ability to handle precise, detailed work

Knowledge of the information resources and software generally used for acquiring and processing library materials

Supervisory experience

Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission.

Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.

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