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Limelight Health

Technical Support Engineer

Limelight Health, Sauk Trail Beach, Wisconsin, United States

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Technical Support Engineer Department: Research & Development

Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgium

Signing Bonus 10.000€

We offer a

10.000€ welcome bonus

to new developers

that join us . More info.

Are you a problem solver? Do you like helping customers with their issues? Do you hate monotony? You read code like you read H2G2? Debugging is in your blood and troubleshooting is your DNA?

Join the Technical Support Team of the fastest growing IT company in Belgium!

At Odoo, we focus more on

your skills

than

a beautiful resume . That is why it is now possible to

apply without CV . Find the hack!

Apply Now!

Check Average Salaries

Survival Guide

Users of the Product 7,000,000

Company Growth 60% Year over year

Company Maturity Profitable

Working Environment Your mission, if you accept it, will be to solve highly complex issues for customers and partners. Your tools will be our top-of-the-line ticketing system, your company-issued computer, and most importantly your brain. You will be the last line of defense between clients and chaos. Communication with customers is strictly through emails (direct calls may happen once a year but you will be coached for that).

Programming Languages:

Python, SQL, JavaScript

Database:

PostgreSQL (with object relational mapping)

Collaboration platform:

GitHub

Development model:

Open with external community

Framework:

Odoo itself is a framework

Responsibilities

Identify problems, analyze them, make them disappear

If you can’t solve it, another team may, dispatch it to the correct one

Provide quick and accurate feedback to customers

Develop or improve internal tools to make the job easier

Maintain and evolve your solutions as needed

Must Have

Expert in at least one programming language

Object-oriented programming, object modeling and relational databases

Analytical and problem-solving skills

Diplomacy & communication

Fluent in English

Nice to Have

Degree in Computer Science or equivalent (we value skills more than a piece of paper)

Python, SQL, JavaScript

Unix-Linux platform

Experience in IT and/or IT support

Any other language

What’s great in the job?

Diversity is the motto of the Technical Support. You will work on various and unique issues in all the modules of Odoo, across multiple version of our software, in contact with all the other Developer and Functional Support teams. You will never get bored.

You will be autonomous, nobody to look over your shoulder, but if you need help a colleague will always be available to answer your questions.

Every ticket is a challenge, every issue is a learning experience, and we have lots.

You get to see the direct impact of what you made.

You can switch to any developer team later.

An attractive package: car, fuel card, up to 35 days off per year, meal vouchers (8€/day), eco-cheques (250€/year), hospital insurance, group insurance, representation fees to cover all your expenses, and much more!

CDI full time (38h/week) with homeworking 2 days/week.

The Odoo culture Building a company we love.

READ

Who is your manager? Being a team leader at Odoo.

READ

The founder’s story From 1 to 250 employees in 5 years.

READ

What we offer

Advanced Training Technical, functional and support training sessions (5 weeks)

Compensation & Perks A full-time position with an attractive salary package.

Configurator

Open workspace Renovated farm in the countryside, no traffic jam, no city noises.

Sponsored Events Afterwork, BBQ, several team buildings, LAN parties, etc...

Pictures

Flexible working hours come at as early as 7:30am, as late as 10:30am.

Eat & Drink Fruit basket, coffee and soup provided all day.

Best and Coolest team Period.

Apply Now!

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