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TEKsystems

Account Services Coordinator

TEKsystems, Minneapolis, Minnesota, United States, 55400

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Account Services Coordinator

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TEKsystems . Now Hiring for an Account Services Coordinator with a large and growing financial services company. This will be a hybrid schedule after 3-4 weeks of training. Description

This team works with their offshore vendor to help support client and customer needs. Customers have a current Annuity policy in force and they want to do something with it: money out, withdrawal on the contract, tax procedures, setting up income streams. The team is responsible for working reports to maintain controls, understanding why the reports are generated, and looking for system gaps. The on-shore team handles complex tasks and primarily answers questions about tasks to process. This team is considered Subject Matter Experts and answers vendor partner questions, works the complex tasks that come through, and supports controls reports. Escalations from the contact center and key business partners that work with top producing FMOs are supported. Responsiveness is important. Responsibilities

Answer questions about processing tasks and support complex tasks and controls reporting. Escalate and coordinate with contact centers and key business partners. Serve as a Subject Matter Expert for vendor partner questions and complex workflows. Qualifications

Associate's or Bachelor's degree completed AND/OR 2+ years of financial, banking or insurance experience Shift

Monday–Friday, 8:00am–4:30pm. Four weeks of 100% onsite training, then allowed to work from home 2 days a week after training. Pay And Benefits

The pay range for this position is $18.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace

This is a hybrid position in Golden Valley, MN. Application Deadline: This position is anticipated to close on Nov 11, 2025. About TEKsystems

TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. We’re a leading provider of business and technology services. We accelerate business transformation for our customers with a global team. TEKsystems and TEKsystems Global Services are Allegis Group companies.

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