David's Bridal
Join to apply for the
Alterations Specialist
role at
David's Bridal .
We empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit. Apply today and be part of a company that dominates the bridal category and offers exceptional customer service.
Key Responsibilities
Complete all fittings and alterations to the high standards of David’s Bridal.
Exemplify friendly, knowledgeable, and technical expertise while providing superior customer service.
Use all systems to manage customer flow and deliver a five‑star experience.
Maintain operational checklist tasks and meet customers’ emotional and practical needs.
Proactively address customer concerns, escalating to leadership when necessary.
Promote alteration services and personalization options, working closely with stylists and sellers.
Assist stylists in closing sales by consulting on gown fit and customization.
Maintain store standards, high dress code compliance, and a clean alterations room.
Inspect all altered garments for quality control before final delivery.
Manage all alteration processes—fittings, sewing, steaming, pressing, and spot cleaning—to company standards.
Support cash‑wrap processes and accurately handle transactions.
Perform any other duties assigned by store management.
Essential Job Functions
Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats, and in person, adapting style to suit customer needs.
Maintain all service levels by being prepared, welcoming, and meeting the needs of all customers.
Respond promptly to customer questions with product and service information.
Build long‑term relationships to meet and exceed customer satisfaction and loyalty.
Maintain inventory management, processing special orders and pickups with quality standards.
Ensure alteration pricing aligns with company standards.
Resolve customer service issues swiftly and effectively according to company guidelines.
Physical Demands
Stand, walk, sit, reach, lift up to 10 pounds, & kneel, crawl, and perform basic manual dexterity tasks.
Use POS terminals, computers, and phones for extended periods.
See clearly at close and far distances and rely on peripheral vision.
Education & Credentials
High school diploma or equivalent.
1–2 years of prior retail experience in an apparel or specialty store.
Prior sewing experience required, preferably in bridal production.
Experience with computerized POS systems is a plus.
Benefits
Competitive hourly pay rates & team bonus.
Rewarding environment and consistent performance incentives.
Generous team‑member discount after first pay period.
Dayforce wallet – Get Paid Early.
Health, dental, and vision insurance.
401(k) program.
Paid vacation, sick days, and holidays.
Pet benefits.
Compensation The starting hourly rate for this role is $17–$21 per hour, varying by location, training, experience, and internal equity. This range is specific to the state in which the position is posted.
Equal Opportunity David’s Bridal encourages applications from all qualified candidates. We are committed to accommodating people with disabilities and providing a workforce that reflects the diversity of our customers.
Diversity, Equity, and Inclusion We celebrate and value all forms of diversity. Our goal is to build a workforce that is representative of the customers we serve.
Contact for Accommodations Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need an accommodation at any stage of the application process.
Disclaimer The preceding job description highlights the general nature and level of work performed by employees in this classification. It is not comprehensive and actual duties may vary.
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Alterations Specialist
role at
David's Bridal .
We empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style—or the career that is a perfect fit. Apply today and be part of a company that dominates the bridal category and offers exceptional customer service.
Key Responsibilities
Complete all fittings and alterations to the high standards of David’s Bridal.
Exemplify friendly, knowledgeable, and technical expertise while providing superior customer service.
Use all systems to manage customer flow and deliver a five‑star experience.
Maintain operational checklist tasks and meet customers’ emotional and practical needs.
Proactively address customer concerns, escalating to leadership when necessary.
Promote alteration services and personalization options, working closely with stylists and sellers.
Assist stylists in closing sales by consulting on gown fit and customization.
Maintain store standards, high dress code compliance, and a clean alterations room.
Inspect all altered garments for quality control before final delivery.
Manage all alteration processes—fittings, sewing, steaming, pressing, and spot cleaning—to company standards.
Support cash‑wrap processes and accurately handle transactions.
Perform any other duties assigned by store management.
Essential Job Functions
Welcome all customers with genuine, friendly enthusiasm over the phone, virtual chats, and in person, adapting style to suit customer needs.
Maintain all service levels by being prepared, welcoming, and meeting the needs of all customers.
Respond promptly to customer questions with product and service information.
Build long‑term relationships to meet and exceed customer satisfaction and loyalty.
Maintain inventory management, processing special orders and pickups with quality standards.
Ensure alteration pricing aligns with company standards.
Resolve customer service issues swiftly and effectively according to company guidelines.
Physical Demands
Stand, walk, sit, reach, lift up to 10 pounds, & kneel, crawl, and perform basic manual dexterity tasks.
Use POS terminals, computers, and phones for extended periods.
See clearly at close and far distances and rely on peripheral vision.
Education & Credentials
High school diploma or equivalent.
1–2 years of prior retail experience in an apparel or specialty store.
Prior sewing experience required, preferably in bridal production.
Experience with computerized POS systems is a plus.
Benefits
Competitive hourly pay rates & team bonus.
Rewarding environment and consistent performance incentives.
Generous team‑member discount after first pay period.
Dayforce wallet – Get Paid Early.
Health, dental, and vision insurance.
401(k) program.
Paid vacation, sick days, and holidays.
Pet benefits.
Compensation The starting hourly rate for this role is $17–$21 per hour, varying by location, training, experience, and internal equity. This range is specific to the state in which the position is posted.
Equal Opportunity David’s Bridal encourages applications from all qualified candidates. We are committed to accommodating people with disabilities and providing a workforce that reflects the diversity of our customers.
Diversity, Equity, and Inclusion We celebrate and value all forms of diversity. Our goal is to build a workforce that is representative of the customers we serve.
Contact for Accommodations Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need an accommodation at any stage of the application process.
Disclaimer The preceding job description highlights the general nature and level of work performed by employees in this classification. It is not comprehensive and actual duties may vary.
#J-18808-Ljbffr