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Diversified

Broadcast Operations and Media Support Engineer

Diversified, New York, New York, us, 10261

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Broadcast Operations and Media Support Engineer About Diversified Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for complex, large-scale and immersive installations. We partner with clients to create spaces that bring people together.

What To Expect

At Diversified, we’re on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter. We offer a career path with flexibility to grow personally and professionally and a culture that celebrates diversity and inclusion.

As a Diversified associate, you’ll work on big, complex projects with opportunities across industries, in a flexible work environment with competitive compensation and benefits.

How You’ll Contribute

The Broadcast Operations and Media Support Engineer is a hands-on technical specialist responsible for the operation, maintenance, troubleshooting, and real-time support of mission-critical broadcast systems in a high-availability production environment.

This role covers SDI-based video/audio workflows (3G/12G), routing systems, multiviewers, frame syncs, conversion equipment, EVS replay/production servers, monitoring systems, automation platforms, and transmission infrastructure. The Broadcast Engineer ensures continuous uptime, maintains signal integrity, and supports content distribution to multiple platforms. The core environment is SDI-based, with a transition toward SMPTE ST 2110/AES67 IP media transport; familiarity is beneficial but not required.

Location Must live in the NYC area.

What You’ll Do

Operate, monitor, and maintain SDI (3G/12G) signal paths, including routing switchers, frame syncs, multiviewers, and DAs.

Operate and support EVS XT-VIA, XS-VIA, IPDirector, and associated EVS workflows for live productions and replay operations.

Support real-time production workflows in studios, control rooms, and master control, ensuring uninterrupted operations.

Provide rapid fault isolation, corrective action, and signal rerouting during live productions.

Support integration and coordination of remote feeds, studio shoots, and multi-camera event coverage.

Monitor outbound feeds for quality, timing, and compliance across OTA, cable, OTT, and streaming platforms.

Manage redundancy and failover switching to backup systems during equipment or path failures.

Provide technical support for scheduled live events, breaking news, and pre-recorded programming playback.

Perform preventative maintenance on all broadcast hardware to minimize downtime and extend lifecycle.

Diagnose and repair failures in broadcast systems, including component swaps (power supplies, cards, fans, boards).

Maintain broadcast wiring infrastructure, including patch bays, BNC terminations, cable labeling, and fiber splicing.

Keep firmware/software current on routers, processors, converters, automation servers, EVS servers, and monitoring gear.

Maintain accurate and current system diagrams, patch lists, and signal flow documentation.

Assist with compliance monitoring for FCC, ATSC, AES, and SMPTE standards.

Participate in proof-of-performance testing and system performance verification.

Support ongoing migration from SDI to SMPTE ST 2110/AES67 infrastructure.

Assist with monitoring and basic troubleshooting of ST 2110/AES67 systems as skills develop.

Collaborate with engineering teams to understand IP media concepts including PTP synchronization, multicast routing, and QoS requirements.

Bachelor’s degree in Broadcast Engineering, Electrical Engineering, IT Networking, or equivalent experience.

Preferred: SBE CBRE/CBTE, Dante Level 2+, vendor-specific certifications (Evertz, Ross, Grass Valley, EVS, Dalet, Telestream).

5+ years of hands-on broadcast engineering experience in live production, master control, or playout operations.

Strong SDI signal flow troubleshooting skills with willingness to train on SMPTE ST 2110/AES67 infrastructure.

Proven ability to perform component-level hardware repairs.

Experience with redundancy/failover operations to maintain broadcast continuity.

Familiarity with broadcast automation systems such as Dalet Galaxy, Florical, or equivalent.

Experience with file-based workflow tools such as Telestream Vantage for transcoding, QC, and automated delivery.

Advanced operation and maintenance of EVS XT-VIA, XS-VIA, IPDirector, and related EVS production server workflows.

Experience integrating EVS systems with automation, production switchers, and graphics systems.

Exposure to IP broadcast workflows and ST 2110/AES67 is a plus, not required.

Familiarity with EVS network storage, backup, and disaster recovery workflows.

What We Offer

Competitive compensation and benefits including medical, dental, vision.

Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and EAP.

401k with Employer Match, Paid Time Off and Paid Holidays.

Voluntary Benefits including various insurance options and legal services.

EEO Statement

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All employment decisions are based on job requirements, qualifications, merit, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com.

Note

Our compensation ranges reflect the cost of labor across several US geographic markets. Pay is based on market location and may vary with knowledge, skills, experience, and other compensation elements.

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting

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