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Bank of America

Infrastructure Engineer II - Storage

Bank of America, Charlotte, North Carolina, United States, 28245

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Job Description At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary This role is for the lead file storage engineer and primary Subject Matter Expert for file storage platforms including NetApp ONTAP, Dell PowerScale and CTERA NAS gateways. This role will provide consulting services for all file storage projects, evaluate and certify all new file storage features and capabilities, lead all Proof of Concept efforts for new file storage solutions, serve as the lead technical interface with the vendor, provide engineering‑level escalation support for production issues and provide guidance and QA testing to the storage automation team.

Required Qualifications

Minimum 5+ years of hands‑on experience working on building, deploying, and operating NetApp storage systems, general enterprise storage, and object storage platforms in a large enterprise environment.

Experience in NetApp ONTAP, Dell PowerScale, NetApp StorageGRID, RHEL, Windows, Cisco, Arista, Hitachi HCP, AWS and Cloud technologies.

Strong knowledge of SAN/NAS/Object protocols such as iSCSI, NFS, CIFS/SMB and S3.

Proficiency in Windows, Linux, and VMware systems administration.

Proficient in infrastructure automation tasks and interacting with REST API services using tools such as shell scripting, Ansible or Terraform.

An appreciation of the code selection, certification, and delivery lifecycle within a team‑based environment.

Hands on experience with enterprise storage infrastructure deployments from inception and design, through deployment, operation, and support.

Experience in building large scale distributed enterprise storage platforms with focus on performance, scale, security, reliability, and cost.

Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must.

Strong problem‑solving, analytical, and documentation skills.

BS degree in Computer Science or equivalent practical experience.

Desired Qualifications

Experience with automation in one or more of the programming: Python, Ansible.

Experience with monitoring, reporting and documentation tools such as Splunk, Grafana, Prometheus, JIRA, Confluence (wiki), AIQUM, ActiveIQ and InsightIQ.

Operate in a fast‑paced environment with multiple concurrent priorities.

Experience working within a regulated financial environment is desirable.

Proven ability to work independently with minimal supervision and as part of a global team with direct responsibilities.

Job Description This job is responsible for tool and service designs within a technical domain that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include looking for opportunities to improve efficiency when implementing and maintaining tools/services and embracing a culture of innovation and continuous improvement.

Responsibilities

Provides subject matter expertise and consulting services on a range of technologies and assists Technical Analysts and Infrastructure Engineers to ensure that technology solutions comply with enterprise system design and engineering standards.

Assists with translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies.

Assists in the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose.

Develops software solutions to address manual and repeatable work or inefficient processes.

Conducts on‑site evaluations of third‑party products being considered for firm adoption.

Promotes an inclusive and healthy working environment and helps to resolve organisational impediments/blockers.

Contributes to the creation/selection of functional and non‑functional product evaluation requirements within and across domains.

Skills

Analytical Thinking

Application Development

Automation

Production Support

Risk Management

Adaptability

Business Acumen

DevOps Practices

Solution Delivery Process

Solution Design

Architecture

Collaboration

Innovative Thinking

Stakeholder Management

Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range $104,200.00 - $155,100.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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