Guest Services, Inc.
NGA Ice Skating Rink Attendants (Must be able to ice skate)
Guest Services, Inc., Washington, District of Columbia, us, 20022
NGA Ice Skating Rink Attendants (Must be able to ice skate)
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NGA Ice Skating Rink Attendants (Must be able to ice skate)
role at
Guest Services, Inc.
Job Summary:
Ice Skating Attendants assist by performing the duties assigned by the manager while maintaining great customer service. Candidates must possess a high level of customer service skills, be proficient in skating, and vigilant regarding potential safety concerns. They should be capable of providing directions to guests courteously, monitoring safety conditions, and maintaining composure in the event of accidents. They must be available to work a six‑hour shift, predominantly on the ice, and be able to work outdoors throughout the entire shift.
Compensation Amount:
17.95 USD Hourly
Essential Functions:
Maintain control of the ice and ensure all guests follow safety instructions, flow of skaters, and abide by all rules.
Assist guests with transporting and storing recreation equipment.
Answer questions regarding skating activities, directions, concerns, or preferences.
Assist guests with any first aid or emergency that may occur on the ice or in the surrounding area.
Keep records of all guest recreation equipment and maintain the log book for all equipment.
Ensure a clean and safe area for guests following all established procedures.
Resolve minor guest concerns.
Perform other assigned duties.
Skill and Knowledge Requirements Include:
High School Diploma or equivalent is required.
Customer service experience preferred.
Basic mathematics skill.
Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
Ability to ice skate.
Physical and Mental Requirements:
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit; bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying, and pushing up to 25 lbs. regularly, 30‑35 lbs. frequently, and up to 50 lbs. occasionally.
Ability to withstand extreme cold weather.
Ability to stand or sit for long periods of time.
Reading and writing work‑related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co‑workers and the ability to speak clearly so that you can be understood by customers and co‑workers in English.
Constantly communicates and receives verbal communication with other employees in a fast‑paced environment.
Physical presence at the job site is essential to perform job duties.
Equipment Used:
Skate Sharpener
Ice Skates
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best‑in‑class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full‑service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
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NGA Ice Skating Rink Attendants (Must be able to ice skate)
role at
Guest Services, Inc.
Job Summary:
Ice Skating Attendants assist by performing the duties assigned by the manager while maintaining great customer service. Candidates must possess a high level of customer service skills, be proficient in skating, and vigilant regarding potential safety concerns. They should be capable of providing directions to guests courteously, monitoring safety conditions, and maintaining composure in the event of accidents. They must be available to work a six‑hour shift, predominantly on the ice, and be able to work outdoors throughout the entire shift.
Compensation Amount:
17.95 USD Hourly
Essential Functions:
Maintain control of the ice and ensure all guests follow safety instructions, flow of skaters, and abide by all rules.
Assist guests with transporting and storing recreation equipment.
Answer questions regarding skating activities, directions, concerns, or preferences.
Assist guests with any first aid or emergency that may occur on the ice or in the surrounding area.
Keep records of all guest recreation equipment and maintain the log book for all equipment.
Ensure a clean and safe area for guests following all established procedures.
Resolve minor guest concerns.
Perform other assigned duties.
Skill and Knowledge Requirements Include:
High School Diploma or equivalent is required.
Customer service experience preferred.
Basic mathematics skill.
Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
Ability to ice skate.
Physical and Mental Requirements:
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit; bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
Lifting, carrying, and pushing up to 25 lbs. regularly, 30‑35 lbs. frequently, and up to 50 lbs. occasionally.
Ability to withstand extreme cold weather.
Ability to stand or sit for long periods of time.
Reading and writing work‑related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co‑workers and the ability to speak clearly so that you can be understood by customers and co‑workers in English.
Constantly communicates and receives verbal communication with other employees in a fast‑paced environment.
Physical presence at the job site is essential to perform job duties.
Equipment Used:
Skate Sharpener
Ice Skates
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best‑in‑class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full‑service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
#J-18808-Ljbffr