Pyramid Global Hospitality
Overview
The Director, Catering Sales leads all aspects of catering operations for Pyramid Global Hospitality, overseeing the planning and execution of high-end social functions, weddings, corporate meetings, and day conferences. This role is a strategic partner to the hotel’s leadership, ensuring alignment with brand standards and contributing to the property’s operational and commercial success while driving service excellence and guest satisfaction. Essential Responsibilities
Lead and manage the daily operations of the Catering department to ensure seamless coordination and exceptional execution of all events. Act as the primary point of contact for high-profile, complex, or top-revenue events, ensuring client expectations are exceeded from initial planning through post-event debrief. Collaborate cross-functionally with Sales, Culinary, Banquets, and other departments to deliver cohesive and exceptional event experiences. Hire, train, mentor, and support a high-performing team of catering professionals, fostering a culture of accountability, service, and innovation. Oversee the creation, review, and approval of banquet event orders (BEOs), floor plans, and function summaries. Actively sell and oversee large-scale social events, including luxury weddings, galas, nonprofit fundraisers, and milestone celebrations. Support catering sales efforts by maintaining relationships with key social and corporate clients, conducting site visits, and participating in client presentations and negotiations. Partner with the sales and marketing team to develop and execute strategies that drive catering revenue, maximize event space utilization, and increase market share. Drive departmental revenue goals by supporting sales strategies, managing forecasting and budgeting processes, and identifying growth opportunities. Lead and participate in internal meetings including BEO reviews and post-event evaluations. Maintain strict adherence to hotel and brand standards, ensuring all events align with Pyramid Global Hospitality guidelines. Manage escalated client concerns with a high level of professionalism and responsiveness, maintaining strong client relationships and encouraging repeat business. Contribute to marketing strategies aimed at attracting weddings, social celebrations, and group events. Note: The original job description includes salary ranges and location references; these elements have been omitted to focus on responsibilities and role context. Location: Ossining, NY
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The Director, Catering Sales leads all aspects of catering operations for Pyramid Global Hospitality, overseeing the planning and execution of high-end social functions, weddings, corporate meetings, and day conferences. This role is a strategic partner to the hotel’s leadership, ensuring alignment with brand standards and contributing to the property’s operational and commercial success while driving service excellence and guest satisfaction. Essential Responsibilities
Lead and manage the daily operations of the Catering department to ensure seamless coordination and exceptional execution of all events. Act as the primary point of contact for high-profile, complex, or top-revenue events, ensuring client expectations are exceeded from initial planning through post-event debrief. Collaborate cross-functionally with Sales, Culinary, Banquets, and other departments to deliver cohesive and exceptional event experiences. Hire, train, mentor, and support a high-performing team of catering professionals, fostering a culture of accountability, service, and innovation. Oversee the creation, review, and approval of banquet event orders (BEOs), floor plans, and function summaries. Actively sell and oversee large-scale social events, including luxury weddings, galas, nonprofit fundraisers, and milestone celebrations. Support catering sales efforts by maintaining relationships with key social and corporate clients, conducting site visits, and participating in client presentations and negotiations. Partner with the sales and marketing team to develop and execute strategies that drive catering revenue, maximize event space utilization, and increase market share. Drive departmental revenue goals by supporting sales strategies, managing forecasting and budgeting processes, and identifying growth opportunities. Lead and participate in internal meetings including BEO reviews and post-event evaluations. Maintain strict adherence to hotel and brand standards, ensuring all events align with Pyramid Global Hospitality guidelines. Manage escalated client concerns with a high level of professionalism and responsiveness, maintaining strong client relationships and encouraging repeat business. Contribute to marketing strategies aimed at attracting weddings, social celebrations, and group events. Note: The original job description includes salary ranges and location references; these elements have been omitted to focus on responsibilities and role context. Location: Ossining, NY
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