FirstService Residential
Description
As a Lifestyle Director, you’ll be responsible for providing direction and focus to all lifestyle components of the community designed to enrich the quality of life and enhance the vibrancy of the community for residents. These lifestyle amenities include, but are not limited to all fitness, aquatics, one day & extended travel, special events, classes, workshops, and charter club operations. Location: Sterling, VA.
Responsibilities
Provide staff support and guidance to the Community Manager, the Association Board of Directors and other team departments as necessary.
Plan, coordinate and implement programs, classes and special community-wide events.
Hire, supervise, educate, motivate, schedule and evaluate other lifestyle staff.
Provide staff direction on mission development and its relation to program development, delivery, and Board directed budget goals.
Develop and manage Lifestyle budget and provide recommendations to the Association Finance Committee.
Act as liaison to related committees as needed.
Work with lifestyle team coordinators to develop processes to ensure consistent delivery of high-quality programs.
Monitor trends in lifestyle programming to help motivate team coordinators to create diversity in program offerings.
Work with the Resident committees to review room usage to mainstream and maximize program space availability.
Skills & Qualifications
An undergraduate degree in business, hospitality, parks and recreation, real estate/service operations or similar.
Proficient computer skills including Microsoft Office Word, Excel, PowerPoint, and graphics usage.
Experience undertaking market and competitive research.
Strong desire to work in a self‑motivating, passionately driven customer service organization.
Experience delivering effective presentations and educational material to a variety of audiences.
Ability to travel up to 25%.
Excellent written and verbal communication skills.
Broad‑based leadership/management experience.
Critical thinking, problem solving, judgment and decision‑making abilities.
Proficiency in Microsoft Office, Outlook and Windows.
Ability to work with sensitive and/or confidential information.
Physical Requirements / Working Environment
Sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects up to 25 lbs.; climb stairs as needed.
Must be able to drive and travel locally by personal vehicle.
Must be able to sit and stand for extended periods; willing to work extended hours, including evenings, weekends, holidays.
Must be mobile to move around office and property; must have finger dexterity for typing.
Must be able to communicate on phone and in person with clients.
Must be mentally alert, detail‑oriented, and have good reasoning skills.
Must stay safe and be aware of safety, health, environmental concerns.
Compensation $60,000.00 - $65,000.00 annually.
Benefits Full comprehensive benefits: medical plans, dental, vision, time off benefits, paid holidays, 401(k) with company match. Occasional travel may be required.
EEO Statement FirstService Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
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Responsibilities
Provide staff support and guidance to the Community Manager, the Association Board of Directors and other team departments as necessary.
Plan, coordinate and implement programs, classes and special community-wide events.
Hire, supervise, educate, motivate, schedule and evaluate other lifestyle staff.
Provide staff direction on mission development and its relation to program development, delivery, and Board directed budget goals.
Develop and manage Lifestyle budget and provide recommendations to the Association Finance Committee.
Act as liaison to related committees as needed.
Work with lifestyle team coordinators to develop processes to ensure consistent delivery of high-quality programs.
Monitor trends in lifestyle programming to help motivate team coordinators to create diversity in program offerings.
Work with the Resident committees to review room usage to mainstream and maximize program space availability.
Skills & Qualifications
An undergraduate degree in business, hospitality, parks and recreation, real estate/service operations or similar.
Proficient computer skills including Microsoft Office Word, Excel, PowerPoint, and graphics usage.
Experience undertaking market and competitive research.
Strong desire to work in a self‑motivating, passionately driven customer service organization.
Experience delivering effective presentations and educational material to a variety of audiences.
Ability to travel up to 25%.
Excellent written and verbal communication skills.
Broad‑based leadership/management experience.
Critical thinking, problem solving, judgment and decision‑making abilities.
Proficiency in Microsoft Office, Outlook and Windows.
Ability to work with sensitive and/or confidential information.
Physical Requirements / Working Environment
Sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects up to 25 lbs.; climb stairs as needed.
Must be able to drive and travel locally by personal vehicle.
Must be able to sit and stand for extended periods; willing to work extended hours, including evenings, weekends, holidays.
Must be mobile to move around office and property; must have finger dexterity for typing.
Must be able to communicate on phone and in person with clients.
Must be mentally alert, detail‑oriented, and have good reasoning skills.
Must stay safe and be aware of safety, health, environmental concerns.
Compensation $60,000.00 - $65,000.00 annually.
Benefits Full comprehensive benefits: medical plans, dental, vision, time off benefits, paid holidays, 401(k) with company match. Occasional travel may be required.
EEO Statement FirstService Residential is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
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