Mercier Consultancy Medical
Dutch Speaking Front Office Technical Advisor - Paid Relocation to Sofia
Mercier Consultancy Medical, Sauk Trail Beach, Wisconsin, United States
Dutch Speaking Front Office Technical Advisor - Paid Relocation to Sofia
2 days ago Be among the first 25 applicants
Mercier Consultancy Medical provided pay range This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Front Office Technical Advisor, with paid relocation to Sofia. This role is perfect for individuals who enjoy directly engaging with customers while providing expert technical support. As a Front Office Technical Advisor, you will be the first point of contact for clients, assisting them with their technical inquiries and ensuring they receive top-notch service.
Key Responsibilities
Provide exceptional front office technical support to Dutch-speaking customers in person, via phone, and through digital channels
Diagnose and troubleshoot technical issues, working to resolve problems quickly and efficiently
Communicate clearly with clients, guiding them through solutions and ensuring their satisfaction
Document all interactions and troubleshooting steps taken in the CRM system for record keeping
Collaborate with technical teams to elevate unresolved issues and share customer feedback
Stay informed about product developments, updates, and best practices to enhance customer service
Requirements
Fluency in Dutch (both written and spoken) is required; knowledge of English is a plus
Experience in customer service, technical support, or a related field is preferred
Strong problem-solving abilities and a keen analytical mindset
Excellent interpersonal and communication skills, with a focus on customer satisfaction
Proficiency in using CRM software and technical support tools is advantageous
Willingness to relocate to Sofia and adapt to a new cultural environment
A positive attitude and a commitment to delivering outstanding customer service
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation PackageFully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy Medical by 2x
#J-18808-Ljbffr
Mercier Consultancy Medical provided pay range This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Front Office Technical Advisor, with paid relocation to Sofia. This role is perfect for individuals who enjoy directly engaging with customers while providing expert technical support. As a Front Office Technical Advisor, you will be the first point of contact for clients, assisting them with their technical inquiries and ensuring they receive top-notch service.
Key Responsibilities
Provide exceptional front office technical support to Dutch-speaking customers in person, via phone, and through digital channels
Diagnose and troubleshoot technical issues, working to resolve problems quickly and efficiently
Communicate clearly with clients, guiding them through solutions and ensuring their satisfaction
Document all interactions and troubleshooting steps taken in the CRM system for record keeping
Collaborate with technical teams to elevate unresolved issues and share customer feedback
Stay informed about product developments, updates, and best practices to enhance customer service
Requirements
Fluency in Dutch (both written and spoken) is required; knowledge of English is a plus
Experience in customer service, technical support, or a related field is preferred
Strong problem-solving abilities and a keen analytical mindset
Excellent interpersonal and communication skills, with a focus on customer satisfaction
Proficiency in using CRM software and technical support tools is advantageous
Willingness to relocate to Sofia and adapt to a new cultural environment
A positive attitude and a commitment to delivering outstanding customer service
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation PackageFully Paid Training
Health Insurance
And Much More..
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy Medical by 2x
#J-18808-Ljbffr