Energy Jobline ZR
Field Service Operations Coordinator in Brentwood
Energy Jobline ZR, Brentwood, California, United States, 94513
Overview
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Step into a role where autonomy and decisive action are part of your daily toolkit. As the Field Service Operations Coordinator, you’ll support a high-performing Service Organization, report to our Process Service Manager, and directly shape customer satisfaction across busy, fast-moving business units.
A day in your world
You start by checking the pulse of the service group—reviewing open cases in Salesforce, prioritizing requests, and synchronizing with local Field Service Managers (FSMs) and Field Service Engineers (FSEs) across your assigned office(s). A customer call comes in with an urgent request—you route it, schedule and deploy the right FSE, and open a corresponding case. Next, you prepare a quote, help with a requisition and PO, and update an Ellison Service Agreement. Before lunch, you invoice a completed job and reconcile inventory transactions. In the afternoon, you jump into general office needs—replenishing supplies, sorting mail and UPS shipments—then close the day coordinating service projects and confirming tomorrow’s schedule.
What you’ll own
Opening, coordinating, and managing service orders and service projects end-to-end
Hands-on support for local FSMs and FSEs in assigned office(s)
Routing incoming calls from internal and external customers to drive timely resolutions
Producing quotes; scheduling and deploying FSEs; opening cases in Salesforce
Assisting with requisitions and POs; creating and managing Ellison Service Agreements
Customer invoicing and inventory management activities
General office operations: supplies, mail, UPS, and related tasks
What you bring
Exceptional organizational and PC skills (especially Microsoft Office)
Proven internal/external customer service experience
CRM or similar business-system fluency to navigate and execute service processes
Confidence engaging at all levels of the organization and a solution-first mindset
Clear, professional communication—written and verbal
Comfort juggling multiple priorities, setting the right sequence, and working with minimal supervision
Culture and impact We’re known for our family atmosphere and a culture that prizes action, customer service, and sound decision-making. Our “Ellison Way” philosophy emphasizes adaptation—growing market share, deepening partnerships, delighting customers—and, above all, investing in people.
Curious about life here? Explore our Glassdoor.
Equal Opportunity
"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to , , , including and , , , protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Step into a role where autonomy and decisive action are part of your daily toolkit. As the Field Service Operations Coordinator, you’ll support a high-performing Service Organization, report to our Process Service Manager, and directly shape customer satisfaction across busy, fast-moving business units.
A day in your world
You start by checking the pulse of the service group—reviewing open cases in Salesforce, prioritizing requests, and synchronizing with local Field Service Managers (FSMs) and Field Service Engineers (FSEs) across your assigned office(s). A customer call comes in with an urgent request—you route it, schedule and deploy the right FSE, and open a corresponding case. Next, you prepare a quote, help with a requisition and PO, and update an Ellison Service Agreement. Before lunch, you invoice a completed job and reconcile inventory transactions. In the afternoon, you jump into general office needs—replenishing supplies, sorting mail and UPS shipments—then close the day coordinating service projects and confirming tomorrow’s schedule.
What you’ll own
Opening, coordinating, and managing service orders and service projects end-to-end
Hands-on support for local FSMs and FSEs in assigned office(s)
Routing incoming calls from internal and external customers to drive timely resolutions
Producing quotes; scheduling and deploying FSEs; opening cases in Salesforce
Assisting with requisitions and POs; creating and managing Ellison Service Agreements
Customer invoicing and inventory management activities
General office operations: supplies, mail, UPS, and related tasks
What you bring
Exceptional organizational and PC skills (especially Microsoft Office)
Proven internal/external customer service experience
CRM or similar business-system fluency to navigate and execute service processes
Confidence engaging at all levels of the organization and a solution-first mindset
Clear, professional communication—written and verbal
Comfort juggling multiple priorities, setting the right sequence, and working with minimal supervision
Culture and impact We’re known for our family atmosphere and a culture that prizes action, customer service, and sound decision-making. Our “Ellison Way” philosophy emphasizes adaptation—growing market share, deepening partnerships, delighting customers—and, above all, investing in people.
Curious about life here? Explore our Glassdoor.
Equal Opportunity
"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to , , , including and , , , protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr