Scale AI
Scale’s Enterprise Applications business is growing faster than ever in the quest to
develop reliable AI systems for the world’s most important decisions . As an AI Deployment Strategist you will be right at the center of it, helping our largest customers build, launch, and scale groundbreaking GenAI solutions that redefine their industries. You will take full ownership of our deployment success, turning bold ideas into real impact and ensuring every engagement delivers exceptional results.
In this role, you will work directly with data, engineering, business and AI leaders at some of the world’s top Enterprises. You will guide projects from the first conversation through delivery, expansion, and measurable business outcomes. Within Scale, you will collaborate closely with Machine Learning, Engineering, and Finance teams to streamline execution, improve processes, and shape our approach to enterprise delivery.
Job Focus This is a fast-moving, high-impact role that blends customer strategy, operations, product strategy and execution. You will lead the team that serves as the voice of the customer and ensure their flawless execution of customer projects.
Key Responsibilities
Client Leadership & Growth:
Own relationships with key enterprise customers and ensure every engagement runs smoothly, delivers value, and grows over time.
Flawless Delivery & Execution:
Manage delivery across multiple workstreams, ensuring timelines, quality standards, and SLAs are met.
Strategic Account Expansion:
Identify and pursue new opportunities within existing accounts that drive measurable business impact.
Cross-Functional Problem Solving:
Collaborate with EPD, Finance, and Operations to remove blockers, drive efficiency, and continuously improve how we deliver.
Strategic Feedback Loop:
Synthesize and communicate insights from customer engagements to help inform the long-term product roadmap and strategic direction.
Mastering Complexity & Ambiguity:
Bring structure, clarity, and momentum to complex projects in dynamic environments.
Qualifications
5+ years of work experience in high-growth, high-ambiguity environments.
Technical background in CS, Economics, Statistics, Engineering, or STEM field.
Exposure to GenAI solutions via current role or personal projects.
Proven track record in building and expanding client relationships.
Ability to understand ML concepts and build strong relationships with technical customers.
Excellent cross-functional collaboration and communication skills.
Strong verbal and written communication.
Structured, analytics-driven problem solving.
Diligence and organization across multiple work streams.
Action-oriented mindset balancing creative problem solving with scrappiness to deliver results.
Willingness to travel up to 50% depending on customer and deployment needs.
Nice to Have
Exposure to enterprise AI or data infrastructure products.
Deeper industry knowledge in healthcare, consumer, or financial services.
Compensation Base salary range for this full-time position in San Francisco, New York, Seattle is: $189,200 - $236,500 USD. Compensation packages include base salary, equity, and benefits such as comprehensive health, dental and vision coverage, retirement benefits, learning and development stipend, generous PTO, and potential commuter stipend.
Equal Opportunity We are an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.
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develop reliable AI systems for the world’s most important decisions . As an AI Deployment Strategist you will be right at the center of it, helping our largest customers build, launch, and scale groundbreaking GenAI solutions that redefine their industries. You will take full ownership of our deployment success, turning bold ideas into real impact and ensuring every engagement delivers exceptional results.
In this role, you will work directly with data, engineering, business and AI leaders at some of the world’s top Enterprises. You will guide projects from the first conversation through delivery, expansion, and measurable business outcomes. Within Scale, you will collaborate closely with Machine Learning, Engineering, and Finance teams to streamline execution, improve processes, and shape our approach to enterprise delivery.
Job Focus This is a fast-moving, high-impact role that blends customer strategy, operations, product strategy and execution. You will lead the team that serves as the voice of the customer and ensure their flawless execution of customer projects.
Key Responsibilities
Client Leadership & Growth:
Own relationships with key enterprise customers and ensure every engagement runs smoothly, delivers value, and grows over time.
Flawless Delivery & Execution:
Manage delivery across multiple workstreams, ensuring timelines, quality standards, and SLAs are met.
Strategic Account Expansion:
Identify and pursue new opportunities within existing accounts that drive measurable business impact.
Cross-Functional Problem Solving:
Collaborate with EPD, Finance, and Operations to remove blockers, drive efficiency, and continuously improve how we deliver.
Strategic Feedback Loop:
Synthesize and communicate insights from customer engagements to help inform the long-term product roadmap and strategic direction.
Mastering Complexity & Ambiguity:
Bring structure, clarity, and momentum to complex projects in dynamic environments.
Qualifications
5+ years of work experience in high-growth, high-ambiguity environments.
Technical background in CS, Economics, Statistics, Engineering, or STEM field.
Exposure to GenAI solutions via current role or personal projects.
Proven track record in building and expanding client relationships.
Ability to understand ML concepts and build strong relationships with technical customers.
Excellent cross-functional collaboration and communication skills.
Strong verbal and written communication.
Structured, analytics-driven problem solving.
Diligence and organization across multiple work streams.
Action-oriented mindset balancing creative problem solving with scrappiness to deliver results.
Willingness to travel up to 50% depending on customer and deployment needs.
Nice to Have
Exposure to enterprise AI or data infrastructure products.
Deeper industry knowledge in healthcare, consumer, or financial services.
Compensation Base salary range for this full-time position in San Francisco, New York, Seattle is: $189,200 - $236,500 USD. Compensation packages include base salary, equity, and benefits such as comprehensive health, dental and vision coverage, retirement benefits, learning and development stipend, generous PTO, and potential commuter stipend.
Equal Opportunity We are an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com.
#J-18808-Ljbffr