Rudin
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Leasing Consultant
role at
Rudin .
Description The Community Consultant is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with prospective and current residents, clients, and vendors. The Community Consultant is also directly responsible for all sales‑related functions, which include but are not limited to marketing, leasing, content creation, and listing of apartment homes.
Marketing
Maintain a detailed understanding of market trends, competitor rents, and product positioning.
Use Yardi CRM, Rent Café, and Yardi Voyager property software to track apartment availability and create and review website content, ensuring accurate photos, descriptions, and amenities are reflected.
Monitor and maintain listings on external marketing sources.
Partner and engage with internal showing agents and external brokers to showcase available apartments.
Walk vacant apartments and show units to ensure they meet the Company’s standards for prospect touring.
Sales
Respond to prospect inquiries timely via the CRM platform to incentivize prospects to tour the property.
Warmly greet visitors, prospective renters, and current residents.
Provide potential renters with information about the community, available units, and amenities.
Conduct apartment tours and complete ongoing follow‑up until a prospect leases or ends their search.
Assist current residents with transfers on site as needed.
Administrative
Record all telephone, tour, and prospect traffic in CRM according to company policy.
Complete competitive market surveys biweekly.
Compile and complete sales reports weekly for review by Revenue Manager and Head of Leasing.
Process and complete rental applications, including screening and employment/rental verifications.
Prepare and complete an apartment lease agreement ensuring all pertinent documents are signed and completed prior to move‑in.
Assist with lease renewal pre‑calls and renewal conversations.
Customer Service
Build rapport with current residents and provide a high level of customer service.
Ensure property curb appeal is maintained at a high standard at all times.
Assist with the planning and execution of resident events quarterly.
Ensure resident concerns are addressed timely and follow‑up is documented.
Qualifications Required
Apartment leasing experience or experience in a customer service‑related industry (e.g., retail sales, hospitality).
Ability to read, write, and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
Ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
Work schedule: 9 am–6 pm, Tuesday through Saturday.
Mathematical skills to calculate prorated rents, deposits, etc.
Proficiency in using property management software(s) and Microsoft Office to complete required reports, create marketing flyers, etc.
Basic knowledge of Fair Housing Laws.
Preferred
Associate’s or Bachelor’s Degree.
1 year experience in a property management or sales role.
Fair Housing training.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Management
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Leasing Consultant
role at
Rudin .
Description The Community Consultant is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with prospective and current residents, clients, and vendors. The Community Consultant is also directly responsible for all sales‑related functions, which include but are not limited to marketing, leasing, content creation, and listing of apartment homes.
Marketing
Maintain a detailed understanding of market trends, competitor rents, and product positioning.
Use Yardi CRM, Rent Café, and Yardi Voyager property software to track apartment availability and create and review website content, ensuring accurate photos, descriptions, and amenities are reflected.
Monitor and maintain listings on external marketing sources.
Partner and engage with internal showing agents and external brokers to showcase available apartments.
Walk vacant apartments and show units to ensure they meet the Company’s standards for prospect touring.
Sales
Respond to prospect inquiries timely via the CRM platform to incentivize prospects to tour the property.
Warmly greet visitors, prospective renters, and current residents.
Provide potential renters with information about the community, available units, and amenities.
Conduct apartment tours and complete ongoing follow‑up until a prospect leases or ends their search.
Assist current residents with transfers on site as needed.
Administrative
Record all telephone, tour, and prospect traffic in CRM according to company policy.
Complete competitive market surveys biweekly.
Compile and complete sales reports weekly for review by Revenue Manager and Head of Leasing.
Process and complete rental applications, including screening and employment/rental verifications.
Prepare and complete an apartment lease agreement ensuring all pertinent documents are signed and completed prior to move‑in.
Assist with lease renewal pre‑calls and renewal conversations.
Customer Service
Build rapport with current residents and provide a high level of customer service.
Ensure property curb appeal is maintained at a high standard at all times.
Assist with the planning and execution of resident events quarterly.
Ensure resident concerns are addressed timely and follow‑up is documented.
Qualifications Required
Apartment leasing experience or experience in a customer service‑related industry (e.g., retail sales, hospitality).
Ability to read, write, and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
Ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
Work schedule: 9 am–6 pm, Tuesday through Saturday.
Mathematical skills to calculate prorated rents, deposits, etc.
Proficiency in using property management software(s) and Microsoft Office to complete required reports, create marketing flyers, etc.
Basic knowledge of Fair Housing Laws.
Preferred
Associate’s or Bachelor’s Degree.
1 year experience in a property management or sales role.
Fair Housing training.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Management
#J-18808-Ljbffr