The Farmer's Dog
Documentation Support Specialist
The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. What We Stand For and Where You'll Come In
As the Documentation Support Specialist, you will be responsible for reviewing comanufacturer and supplier documentation to ensure compliance with all company, regulatory, quality, and food safety standards. This role oversees documentation across the supply chain, including packaging, raw material suppliers, and USDA manufacturers, ensuring every sourced and produced item meets requirements. You will work closely with suppliers and internal departments to maintain accurate records that support operational excellence and compliance by addressing documentation issues and conducting audits. This role reports directly to the Senior Manager, Quality Engineer. How You'll Make An Impact
Oversee the collection, organization, review, and retention of all supplier documentation. Serve as the primary point of contact for suppliers, ensuring consistency by proactively identifying and addressing any discrepancies. Perform regular reviews of documents to ensure they are accurate, up to date, and compliant to all regulatory and TFD requirements. Partner closely with internal operations groups including manufacturing, supply chain, and procurement to support various projects and process improvements. Track and report weekly and monthly compliance metrics to supplier quality scorecard. Collaborate across departments to ensure smooth operations and effective issue resolution. Develop deep expertise in the document management system and serve as a key resource for the team. Ensure documents are properly stored, updated, and any gaps are communicated internally. We're Excited About You Because
You have 2-3 years of food safety and quality documentation experience in TraceGains. You have advanced proficiency in Microsoft Word and Excel, along with strong overall computer skills and a proactive approach to learning new software. You have exceptional writing skills and can communicate ideas clearly and effectively. You are highly detail-oriented, ensuring accuracy in data entry and document management. You excel at organizing and multitasking, efficiently prioritizing tasks to meet deadlines. You bring experience in document control or data management, ideally within the Food & Beverage industry. You communicate with clarity and confidence, providing timely updates to stakeholders at all levels. You are a self-starter who effectively manages multiple projects efficiently and you thrive in fast-paced, ambiguous environments, driven by curiosity and a proactive mindset. You take ownership of your work, demonstrating strong problem-solving skills and attention to detail. You simplify complex information, making it easy for others to understand and act on. You have a passion for dogs! Office Guidelines
We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. Our Belonging Philosophy:
At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives leading to stronger decisions and deeper relationships. We anchor this belief in a simple phrase: "Everyone's welcome at the dog park." No matter your background, identity, or role, there's space for you here. There's no one way to show up at the dog parkjust shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it's about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow. We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we're listening and learning from our Team. Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive. A Few of Our Best Benefits
Dog-friendly office in Greenwich Village Market-competitive compensation and equity packages Comprehensive Healthcare, Dental, and Vision Company supported mental health benefits 12 week paid parental leave Competitive 401k plan with company match Flexible PTO Discounted fresh food for your pup Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $77,000 - $85,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change. Equal Employment Opportunity Statement
The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights. Reasonable Accommodations
TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.
The Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future. To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets. What We Stand For and Where You'll Come In
As the Documentation Support Specialist, you will be responsible for reviewing comanufacturer and supplier documentation to ensure compliance with all company, regulatory, quality, and food safety standards. This role oversees documentation across the supply chain, including packaging, raw material suppliers, and USDA manufacturers, ensuring every sourced and produced item meets requirements. You will work closely with suppliers and internal departments to maintain accurate records that support operational excellence and compliance by addressing documentation issues and conducting audits. This role reports directly to the Senior Manager, Quality Engineer. How You'll Make An Impact
Oversee the collection, organization, review, and retention of all supplier documentation. Serve as the primary point of contact for suppliers, ensuring consistency by proactively identifying and addressing any discrepancies. Perform regular reviews of documents to ensure they are accurate, up to date, and compliant to all regulatory and TFD requirements. Partner closely with internal operations groups including manufacturing, supply chain, and procurement to support various projects and process improvements. Track and report weekly and monthly compliance metrics to supplier quality scorecard. Collaborate across departments to ensure smooth operations and effective issue resolution. Develop deep expertise in the document management system and serve as a key resource for the team. Ensure documents are properly stored, updated, and any gaps are communicated internally. We're Excited About You Because
You have 2-3 years of food safety and quality documentation experience in TraceGains. You have advanced proficiency in Microsoft Word and Excel, along with strong overall computer skills and a proactive approach to learning new software. You have exceptional writing skills and can communicate ideas clearly and effectively. You are highly detail-oriented, ensuring accuracy in data entry and document management. You excel at organizing and multitasking, efficiently prioritizing tasks to meet deadlines. You bring experience in document control or data management, ideally within the Food & Beverage industry. You communicate with clarity and confidence, providing timely updates to stakeholders at all levels. You are a self-starter who effectively manages multiple projects efficiently and you thrive in fast-paced, ambiguous environments, driven by curiosity and a proactive mindset. You take ownership of your work, demonstrating strong problem-solving skills and attention to detail. You simplify complex information, making it easy for others to understand and act on. You have a passion for dogs! Office Guidelines
We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. Our Belonging Philosophy:
At TFD, we believe Belonging is a shared commitment to creating a workplace where every person feels respected, valued, and empowered to be themselves. When people feel a true sense of belonging, they do their best work, take smart risks, and bring forward diverse perspectives leading to stronger decisions and deeper relationships. We anchor this belief in a simple phrase: "Everyone's welcome at the dog park." No matter your background, identity, or role, there's space for you here. There's no one way to show up at the dog parkjust shared space, mutual respect, and the freedom to be yourself. Being included is just the beginning, it's about contributing your voice, growing through challenges, and building trust through shared goals. This philosophy guides how we lead, how we hire, how we communicate, and how we grow. We continuously evaluate to ensure we are creating a consistent experience that cultivates belonging for all employees, from hiring and performance reviews to talent development. We also believe Belonging happens in everyday moments of connection; lunch with a new teammate, a shared laugh, or a quick story about your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and support from Humans to ensure we're listening and learning from our Team. Together, these efforts reflect what Belonging means at TFD: a culture where everyone can thrive. A Few of Our Best Benefits
Dog-friendly office in Greenwich Village Market-competitive compensation and equity packages Comprehensive Healthcare, Dental, and Vision Company supported mental health benefits 12 week paid parental leave Competitive 401k plan with company match Flexible PTO Discounted fresh food for your pup Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $77,000 - $85,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change. Equal Employment Opportunity Statement
The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights. Reasonable Accommodations
TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humansops@thefarmersdog.com.