NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
Front Desk Guest Service Supervisor FT w/Benefits
NAVY EXCHANGE SERVICE COMMAND (NEXCOM), Silverdale, Washington, United States, 98315
Front Desk Guest Service Supervisor (Full Time) – Benefits
Join us as the next
Guest Service Supervisor
at
Navy Gateway Inns and Suites , located in
Silverdale, WA , Naval Base Kitsap‑Bangor.
ELIGIBLE FOR A $1,200 HIRING INCENTIVE
(must meet eligibility requirements).
Why the Navy Gateway Inn & Suites (NGIS) and NEXCOM?
We serve the men and women who wear the flag, guiding them and delivering the tools they need to support family, morale and readiness.
Independently take leadership of the Front Desk team, providing excellent customer service to our valued guests.
Utilize Property Management System to access guest information and retrieve reservation details.
Train, instruct and supervise front‑desk personnel.
Handle customer complaints and assist the Front Office Manager with planning and scheduling of ongoing production‑oriented work.
Responsibilities
Provide outstanding guest service.
Enter and update reservations in the PMS.
Supervise front‑desk staff and maintain workforce schedules.
Coordinate with the Front Office Manager for operational planning.
Qualifications
Minimum 2 years of responsible experience in administrative or professional work to develop general business knowledge.
1 year of supervisory experience in front‑of‑house hospitality operations.
Knowledge and skills required to perform job duties; must pass a pre‑employment criminal background check.
Preferred: One year of academic study in hotel/lodging/hospitality subject with 6 months of general experience.
Benefits Benefits begin on DAY ONE. The federal salary and comprehensive benefit plan includes:
Medical/Vision & Dental
401(k) & Pension Plan
Life & Disability Insurance
Sick and annual leave accruals
Tuition reimbursement program
Continuity of Employment Programs for Military Spouses
Tax‑free shopping worldwide at any Navy Exchange location
Access to on‑base amenities: lodging, bowling, gym, movie theaters, etc.
Employee Assistance Plan (EAP) and LifeMart Discount Savings Program
Full‑time (35+ hours). Location: United States – Washington – Silverdale. Seniority level: Mid‑Senior level.
Referrals increase your chances of interviewing.
#J-18808-Ljbffr
Guest Service Supervisor
at
Navy Gateway Inns and Suites , located in
Silverdale, WA , Naval Base Kitsap‑Bangor.
ELIGIBLE FOR A $1,200 HIRING INCENTIVE
(must meet eligibility requirements).
Why the Navy Gateway Inn & Suites (NGIS) and NEXCOM?
We serve the men and women who wear the flag, guiding them and delivering the tools they need to support family, morale and readiness.
Independently take leadership of the Front Desk team, providing excellent customer service to our valued guests.
Utilize Property Management System to access guest information and retrieve reservation details.
Train, instruct and supervise front‑desk personnel.
Handle customer complaints and assist the Front Office Manager with planning and scheduling of ongoing production‑oriented work.
Responsibilities
Provide outstanding guest service.
Enter and update reservations in the PMS.
Supervise front‑desk staff and maintain workforce schedules.
Coordinate with the Front Office Manager for operational planning.
Qualifications
Minimum 2 years of responsible experience in administrative or professional work to develop general business knowledge.
1 year of supervisory experience in front‑of‑house hospitality operations.
Knowledge and skills required to perform job duties; must pass a pre‑employment criminal background check.
Preferred: One year of academic study in hotel/lodging/hospitality subject with 6 months of general experience.
Benefits Benefits begin on DAY ONE. The federal salary and comprehensive benefit plan includes:
Medical/Vision & Dental
401(k) & Pension Plan
Life & Disability Insurance
Sick and annual leave accruals
Tuition reimbursement program
Continuity of Employment Programs for Military Spouses
Tax‑free shopping worldwide at any Navy Exchange location
Access to on‑base amenities: lodging, bowling, gym, movie theaters, etc.
Employee Assistance Plan (EAP) and LifeMart Discount Savings Program
Full‑time (35+ hours). Location: United States – Washington – Silverdale. Seniority level: Mid‑Senior level.
Referrals increase your chances of interviewing.
#J-18808-Ljbffr