Office Assistant/Receptionist Job at Shopko Optical in Rochester

Office Assistant / Receptionist position at Shopko Optical. Provide support to the Optical center team, greet patients, answer phone, book appointments and manage patient files.

Base Pay Range

$16.00/hr - $22.40/hr

Benefits

• Competitive wages & sales incentives
• Immediate advancement opportunities
• Competitive time off package including vacation, holiday and personal days
• Sick pay per state law
• Medical, life, dental, vision, short- & long-term disability
• Voluntary/cafeteria offerings
• Employee assistance program
• On‑job training & certification
• Teammate recognition program

Duties and Responsibilities

• Greet patients and customers
• Answer the telephone professionally
• Book appointments accurately
• Other duties as assigned

• Confirm appointments
• Process transactions in optical billing and point of sale systems
• Process medical billing information
• Organize and file patient and customer records

Minimum Knowledge, Experience & Skills Requirements

• High School Diploma or equivalent
• Previous experience in an office preferred
• Basic computer skills
• Ability to handle multiple customer interactions/phone calls simultaneously
• Excellent organizational skills
• Strong interpersonal relationship skills with attention to detail

Essential Functions & Work Requirements

• Effective written and verbal communication at all levels
• Reading and writing at high school graduate level
• Ability to sit or stand for extended periods
• Operate office equipment (PC, telephone, fax, copier)
• Lift 10-20 lbs
• Work normal or extended hours including evenings, nights, weekends
• Travel independently as required
• Ability to operate cash register, optical equipment and tools

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Administrative