Energy Jobline ZR
Customer Business Executive, Oil and Gas in Houston
Energy Jobline ZR, Houston, Texas, United States, 77246
Overview
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers. About Cognite
Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future. Learn more about Cognite here
Cognite Product Tour 2025
Cognite Product Tour 2024
Cognite Product Tour 2023
Data Contextualization Masterclass 2023 Our values
Impact : Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
Ownership : Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.
Relentless : Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. Do you want to develop Cognite’s customer relationship with some of the largest heavy-asset industrial companies in the world? Cognite is leading the charge in the Fourth Industrial Revolution, helping our partners make the data they already have do more. For the fourth year in a row, Cognite is undergoing rapid growth. One of the teams seeing the most transformation is our Customer Business Executive (CBE) team, which partners with our customers to build relationships, learn about their businesses, and drive value based on our customers’ desired outcomes. We’re looking for new team members to join our team as a CBE. Responsibilities
Develop trusted advisor relationships with key stakeholders Own relationships with executive sponsors, budget owners, and decision-makers Understand the customer's values, goals, and vision, helping them realize the full potential of Cognite's products Drive adoption and usage by aligning the solution with customer business goals Identify and execute new use cases and expansion opportunities to additional customer sites Contribute to customer’s success, focusing your expertise on assigned stages of the customer journey Identify, nurture, and close upsell/cross-sell opportunities to expand customer lifetime value Demonstrate value and lead renewal discussions to ensure customer retention and long-term partnerships, including negotiating and securing renewals for your assigned accounts Collaborate with Account Executive (Sales) and Delivery Manager for customer introductions and relationship hand-offs Cultivate customer champions and leverage their testimonials and case studies to promote brand awareness and drive new business. Build referenceability. Support AE in closing new deals by sharing customer success stories Partner with Sales Enablement to create customized materials for value tracking Increase and maintain Customer Net Promoter Scores (NPS) Nurture partners that are relevant to your portfolio of accounts into Cognite's customer reference program Collaborate with the Cognite Global Value team in developing value roadmaps and customer business plans, charting a path to the customer’s desired outcome with Cognite software Developing an account strategy and maintaining an internal account plan to align Cognite cross-functionally around the account plans and needs Own assigned accounts pipeline and forecast for all horizons Carry expansion and renewal quotas according to assigned accounts Communicate the product roadmap to customers, ensuring it meets the customer’s needs Drive cross-functional collaboration with delivery teams and sales support functions to realize each customer’s value roadmap Serve as the “voice of the customer” to both product management and customer community management Ensure customer engagement with newsletters, webinars, and events Drive customer enablement through projects, Academy, Community, Support, and solution support Identifying and assessing renewal risks for customers’ license subscriptions and collaborating with internal teams to mitigate risks Assist with high-severity requests or issue escalations as needed Proactively monitor customer metrics (e.g., product usage, Net Promoter Score (NPS), churn rate) to identify at-risk accounts and take proactive measures to maintain and improve customer health Qualifications
At least a bachelor’s degree in a relevant subject or work experience for the role; 5-10 years of experience leading customer engagements as an account manager, customer business manager, or related role A rich understanding of customer business methodologies and practices, including (but not limited to) segmentation, customer journey, and customer health scoring; Commercial experience in renewals and/or upselling relevant enterprise B2B software; Confidence when running executive business reviews and engaging with C-level sponsors Strong writing, presentation, and communication skills, including chairing meetings or hosting webinars. A proven track record in your industry and a strong network in your dedicated vertical Knowledge of the heavy asset industry, such as oil and gas, power and utilities, or manufacturing Supporting negotiations with multiple stakeholders AMER - Ability to work from the Houston office, from customer sites throughout the greater Houston area, and throughout the US, with occasional flexibility to work from home AMER - Ability and willingness to travel throughout the US 30-50% of the time, with occasional international travel, as required. Skills that will help you stand out
Experience with data contextualization technology and software as a service (SaaS); MEDDPICC and Command the Message experience CRM experience (SalesForce and Gainsight) A proven track record of turning red accounts green through a white-glove approach and partnership with customer stakeholders; Experience working at a high-growth scale-up organization; Demonstrated experience in engaging with teams across corporate functions; A self-sufficient character able to meet deadlines and manage changing priorities; An ability to thrive with limited structure; A results-oriented individual who thrives working in a fast-paced environment and maintains a calm approach when operating under pressure Speak a language other than English with business fluency. Note on application and diversity
Don’t meet every single requirement? Studies have shown that women and people of are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Perks and benefits
A snapshot of our many perks and benefits as a Cogniter Competitive compensation 401(k) with employer matching Competitive health, dental, vision & coverages for employees and all dependents Unlimited PTO Paid Parental Leave Program Employee Stock Purchase Program (ESPP) Employee Referral Program Join a team of 60+ different cultures with DEI in focus A highly modern and fun working environment with sublime culture across the organization Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere Join our HUB to be part of the conversation directly with Cognite and our partners Paid mobile phone and WiFi Why choose Cognite?
Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. Cognite earns 2023 Microsoft Partner of the Year Award; Recognized as a Global Leader in Energy & Resources and Industrials & Manufacturing. Frost & Sullivan named Cognite a Technology Innovation Leader. Built In 2024 Best Places to Work in Austin, TX and Houston, TX. Cognite Recognized as 2024 Microsoft Energy and Resources Partner of the Year. Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins. Apply today!
If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. We encourage you to follow us on Cognite LinkedIn; we post all our openings there. Equal Opportunity
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion. We ask for as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about is optional and your choice not to answer will not affect the assessment of your application in any way. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers. About Cognite
Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future. Learn more about Cognite here
Cognite Product Tour 2025
Cognite Product Tour 2024
Cognite Product Tour 2023
Data Contextualization Masterclass 2023 Our values
Impact : Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
Ownership : Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.
Relentless : Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. Do you want to develop Cognite’s customer relationship with some of the largest heavy-asset industrial companies in the world? Cognite is leading the charge in the Fourth Industrial Revolution, helping our partners make the data they already have do more. For the fourth year in a row, Cognite is undergoing rapid growth. One of the teams seeing the most transformation is our Customer Business Executive (CBE) team, which partners with our customers to build relationships, learn about their businesses, and drive value based on our customers’ desired outcomes. We’re looking for new team members to join our team as a CBE. Responsibilities
Develop trusted advisor relationships with key stakeholders Own relationships with executive sponsors, budget owners, and decision-makers Understand the customer's values, goals, and vision, helping them realize the full potential of Cognite's products Drive adoption and usage by aligning the solution with customer business goals Identify and execute new use cases and expansion opportunities to additional customer sites Contribute to customer’s success, focusing your expertise on assigned stages of the customer journey Identify, nurture, and close upsell/cross-sell opportunities to expand customer lifetime value Demonstrate value and lead renewal discussions to ensure customer retention and long-term partnerships, including negotiating and securing renewals for your assigned accounts Collaborate with Account Executive (Sales) and Delivery Manager for customer introductions and relationship hand-offs Cultivate customer champions and leverage their testimonials and case studies to promote brand awareness and drive new business. Build referenceability. Support AE in closing new deals by sharing customer success stories Partner with Sales Enablement to create customized materials for value tracking Increase and maintain Customer Net Promoter Scores (NPS) Nurture partners that are relevant to your portfolio of accounts into Cognite's customer reference program Collaborate with the Cognite Global Value team in developing value roadmaps and customer business plans, charting a path to the customer’s desired outcome with Cognite software Developing an account strategy and maintaining an internal account plan to align Cognite cross-functionally around the account plans and needs Own assigned accounts pipeline and forecast for all horizons Carry expansion and renewal quotas according to assigned accounts Communicate the product roadmap to customers, ensuring it meets the customer’s needs Drive cross-functional collaboration with delivery teams and sales support functions to realize each customer’s value roadmap Serve as the “voice of the customer” to both product management and customer community management Ensure customer engagement with newsletters, webinars, and events Drive customer enablement through projects, Academy, Community, Support, and solution support Identifying and assessing renewal risks for customers’ license subscriptions and collaborating with internal teams to mitigate risks Assist with high-severity requests or issue escalations as needed Proactively monitor customer metrics (e.g., product usage, Net Promoter Score (NPS), churn rate) to identify at-risk accounts and take proactive measures to maintain and improve customer health Qualifications
At least a bachelor’s degree in a relevant subject or work experience for the role; 5-10 years of experience leading customer engagements as an account manager, customer business manager, or related role A rich understanding of customer business methodologies and practices, including (but not limited to) segmentation, customer journey, and customer health scoring; Commercial experience in renewals and/or upselling relevant enterprise B2B software; Confidence when running executive business reviews and engaging with C-level sponsors Strong writing, presentation, and communication skills, including chairing meetings or hosting webinars. A proven track record in your industry and a strong network in your dedicated vertical Knowledge of the heavy asset industry, such as oil and gas, power and utilities, or manufacturing Supporting negotiations with multiple stakeholders AMER - Ability to work from the Houston office, from customer sites throughout the greater Houston area, and throughout the US, with occasional flexibility to work from home AMER - Ability and willingness to travel throughout the US 30-50% of the time, with occasional international travel, as required. Skills that will help you stand out
Experience with data contextualization technology and software as a service (SaaS); MEDDPICC and Command the Message experience CRM experience (SalesForce and Gainsight) A proven track record of turning red accounts green through a white-glove approach and partnership with customer stakeholders; Experience working at a high-growth scale-up organization; Demonstrated experience in engaging with teams across corporate functions; A self-sufficient character able to meet deadlines and manage changing priorities; An ability to thrive with limited structure; A results-oriented individual who thrives working in a fast-paced environment and maintains a calm approach when operating under pressure Speak a language other than English with business fluency. Note on application and diversity
Don’t meet every single requirement? Studies have shown that women and people of are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Perks and benefits
A snapshot of our many perks and benefits as a Cogniter Competitive compensation 401(k) with employer matching Competitive health, dental, vision & coverages for employees and all dependents Unlimited PTO Paid Parental Leave Program Employee Stock Purchase Program (ESPP) Employee Referral Program Join a team of 60+ different cultures with DEI in focus A highly modern and fun working environment with sublime culture across the organization Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere Join our HUB to be part of the conversation directly with Cognite and our partners Paid mobile phone and WiFi Why choose Cognite?
Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. Cognite earns 2023 Microsoft Partner of the Year Award; Recognized as a Global Leader in Energy & Resources and Industrials & Manufacturing. Frost & Sullivan named Cognite a Technology Innovation Leader. Built In 2024 Best Places to Work in Austin, TX and Houston, TX. Cognite Recognized as 2024 Microsoft Energy and Resources Partner of the Year. Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins. Apply today!
If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. We encourage you to follow us on Cognite LinkedIn; we post all our openings there. Equal Opportunity
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion. We ask for as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about is optional and your choice not to answer will not affect the assessment of your application in any way. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr