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Technopride Ltd

Claim Center Application Owner

Technopride Ltd, Sauk Trail Beach, Wisconsin, United States

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Bruxelles, Belgium | Posted on 23/10/2025 We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market.

Job Description

Role Overview We are seeking an experienced and proactive

ClaimCenter Application Owner

to take full ownership of the ClaimCenter platform within the

non-life insurance claims domain . The successful candidate will serve as the primary liaison between business, IT, and external partners, ensuring seamless system operation, continuous improvement, and strong stakeholder alignment. This role demands a deep understanding of insurance claims processes, agile delivery, and enterprise application management.

Key Responsibilities Serve as the

primary point of contact

and overall owner for the ClaimCenter platform.

Manage and maintain the ClaimCenter roadmap, overseeing upgrades, enhancements, and integrations.

Lead Agile ceremonies such as

daily stand-ups, sprint planning, reviews, and retrospectives

to ensure delivery alignment.

Collaborate closely with business stakeholders to gather requirements and translate them into actionable

user stories

and technical deliverables.

Ensure that the ClaimCenter application supports and aligns with core

non-life insurance claims

processes and business goals.

Oversee and monitor system performance, coordinating with internal teams and vendors to resolve issues efficiently.

Maintain comprehensive documentation to ensure compliance with internal standards, governance, and regulatory frameworks.

Drive effective coordination across

cross-functional teams

(business, development, QA, and infrastructure) for smooth release cycles.

Provide guidance and support to the development and testing teams, ensuring high-quality solution delivery.

Required Skills & Experience Strong

domain expertise in non-life insurance claims

operations and systems.

Proven experience as a

Scrum Master , Agile Delivery Lead, or Application Owner.

Excellent

communication, leadership, and stakeholder management

skills.

Demonstrated ability to

work independently

and take full ownership of application lifecycle management.

Experience managing or supporting

enterprise applications

(ClaimCenter experience preferred).

Strong knowledge of

integration frameworks and APIs , including experience with solutions such as Belmap, RDR (Rapid Dispute Resolution), RDC (Remote Deposit Capture), and RSR (Regular Supervisory Report).

Understanding of

legal, compliance, and regulatory requirements

within the insurance industry.

Fluency in

English , with working proficiency in

French or Dutch .

Experience working within the Belgian insurance market is highly desirable.

Preferred Qualifications Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related discipline.

Relevant certifications in

Agile, Scrum, or ITIL

frameworks.

Strong analytical and problem-solving mindset with a focus on continuous improvement.

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