salesforce.com, inc.
Overview
Join our team as a Commerce Cloud Success Architect and be a pivotal player in driving success for our customers within the Commerce Cloud product portfolio. As a Subject Matter Expert (SME), you'll contribute to the growth and reputation of Salesforce as a leader in the industry. We are seeking a passionate B2C Commerce Architect with significant experience in delivering B2C Commerce Cloud solutions to large enterprise organizations. Ready to level-up your career at the company leading workforce transformation in the agentic era? You are the future of Salesforce.
Responsibilities
Customer Engagement:
Engage with Signature Success Plan customers, evaluating and recommending optimization strategies for technical architecture, DevOps, performance, and solution design specific to B2C Commerce. Lead with Expertise:
Serve as a trusted Commerce Cloud SME for the broader Cloud Success organization, providing proactive and reactive Architecture, Solution Strategy, Thought Leadership, and Product expertise. Communication Mastery:
Translate complex technical concepts for diverse audiences, ranging from Technical and Business stakeholders to Executive Leadership, establishing yourself as a trusted advisor in crucial conversations. Innovation and Problem Solving:
Identify and evaluate capability gaps, recommending standard product enhancements or creative custom solutions to maximize customer success and adoption. Relationship Building:
Build strong relationships with internal and external business partners, collaborating on initiatives that contribute to broader goals and growth.
Impact and Collaboration
Impact: You will influence technical architecture, performance optimization, and solution design strategies for customers, driving satisfaction and value for Salesforce. Collaboration: Work with customers, colleagues, and partners to evaluate architecture, optimize performance, and design effective solutions.
Requirements
Basic Requirements: Proven Experience:
6 years of enterprise consulting experience, including implementing enterprise software solutions in the Commerce space as a lead developer or architect. Commerce Cloud Expertise:
Proficient hands-on experience with Salesforce B2C Commerce platform; deep understanding of data modelling, integration architectures, and data governance; familiarity with B2C Commerce development tools (Script API, Pipelines, OCAPI/SCAPI, PWAKit); knowledge of web technologies (HTML, SQL, JavaScript, XML, JSON, CSS); experience with system architecture design and integration patterns; hands-on experience using B2C Commerce Merchant Tools to troubleshoot real business challenges; understanding of Business Manager, storefront, Einstein configurator and Reports & Dashboards. Consultancy Skills:
Excellent communication and collaboration with cross-functional teams from Developer to Executive; customer-centric discovery to identify real problems with empathy. Industry Experience:
Knowledge of functions outside of Commerce that impact Commerce operations. Proactive Mindset:
Self-starting and able to manage tasks independently, while collaborating remotely with customers and colleagues. Data Ethics and Privacy:
Values data ethics and privacy and ensures customer solutions adhere to regulations and best practices. Note:
This role will be prioritizing technical support engineers.
Preferred Requirements
Salesforce Certifications:
B2C Commerce Developer, B2C Commerce Architect. Salesforce Knowledge:
Knowledge of Salesforce Order Management and Salesforce B2B Commerce; additional Salesforce certifications (Admin, Experience Cloud, Experience implementing Salesforce Clouds, Multi-cloud scenarios). Technical Familiarity:
Familiarity with Salesforce architecture: APIs, standard and custom objects, APEX, AI concepts, Customer Data Platforms or Data Lakes.
Benefits and Accommodations
Unleash Your Potential. Salesforce offers benefits and resources to support balance and growth, including AI-enabled tools to amplify impact. If you require accommodations due to disability, please submit a request via the Accommodations Request Form.
Posting and Equal Opportunity
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants. Recruitment decisions are based on merit and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other legally protected classifications. In the United States, compensation is determined by location, job level, knowledge, skills, and experience. Some roles may include incentive compensation, equity, and benefits. Details on benefits are available at https://www.salesforcebenefits.com.
For Washington, Illinois, and Massachusetts, base salary ranges are provided in job postings. More details can be found in the original posting.
We are directing you to the original job posting. Please apply directly for this job at the employer’s website.
#J-18808-Ljbffr
Join our team as a Commerce Cloud Success Architect and be a pivotal player in driving success for our customers within the Commerce Cloud product portfolio. As a Subject Matter Expert (SME), you'll contribute to the growth and reputation of Salesforce as a leader in the industry. We are seeking a passionate B2C Commerce Architect with significant experience in delivering B2C Commerce Cloud solutions to large enterprise organizations. Ready to level-up your career at the company leading workforce transformation in the agentic era? You are the future of Salesforce.
Responsibilities
Customer Engagement:
Engage with Signature Success Plan customers, evaluating and recommending optimization strategies for technical architecture, DevOps, performance, and solution design specific to B2C Commerce. Lead with Expertise:
Serve as a trusted Commerce Cloud SME for the broader Cloud Success organization, providing proactive and reactive Architecture, Solution Strategy, Thought Leadership, and Product expertise. Communication Mastery:
Translate complex technical concepts for diverse audiences, ranging from Technical and Business stakeholders to Executive Leadership, establishing yourself as a trusted advisor in crucial conversations. Innovation and Problem Solving:
Identify and evaluate capability gaps, recommending standard product enhancements or creative custom solutions to maximize customer success and adoption. Relationship Building:
Build strong relationships with internal and external business partners, collaborating on initiatives that contribute to broader goals and growth.
Impact and Collaboration
Impact: You will influence technical architecture, performance optimization, and solution design strategies for customers, driving satisfaction and value for Salesforce. Collaboration: Work with customers, colleagues, and partners to evaluate architecture, optimize performance, and design effective solutions.
Requirements
Basic Requirements: Proven Experience:
6 years of enterprise consulting experience, including implementing enterprise software solutions in the Commerce space as a lead developer or architect. Commerce Cloud Expertise:
Proficient hands-on experience with Salesforce B2C Commerce platform; deep understanding of data modelling, integration architectures, and data governance; familiarity with B2C Commerce development tools (Script API, Pipelines, OCAPI/SCAPI, PWAKit); knowledge of web technologies (HTML, SQL, JavaScript, XML, JSON, CSS); experience with system architecture design and integration patterns; hands-on experience using B2C Commerce Merchant Tools to troubleshoot real business challenges; understanding of Business Manager, storefront, Einstein configurator and Reports & Dashboards. Consultancy Skills:
Excellent communication and collaboration with cross-functional teams from Developer to Executive; customer-centric discovery to identify real problems with empathy. Industry Experience:
Knowledge of functions outside of Commerce that impact Commerce operations. Proactive Mindset:
Self-starting and able to manage tasks independently, while collaborating remotely with customers and colleagues. Data Ethics and Privacy:
Values data ethics and privacy and ensures customer solutions adhere to regulations and best practices. Note:
This role will be prioritizing technical support engineers.
Preferred Requirements
Salesforce Certifications:
B2C Commerce Developer, B2C Commerce Architect. Salesforce Knowledge:
Knowledge of Salesforce Order Management and Salesforce B2B Commerce; additional Salesforce certifications (Admin, Experience Cloud, Experience implementing Salesforce Clouds, Multi-cloud scenarios). Technical Familiarity:
Familiarity with Salesforce architecture: APIs, standard and custom objects, APEX, AI concepts, Customer Data Platforms or Data Lakes.
Benefits and Accommodations
Unleash Your Potential. Salesforce offers benefits and resources to support balance and growth, including AI-enabled tools to amplify impact. If you require accommodations due to disability, please submit a request via the Accommodations Request Form.
Posting and Equal Opportunity
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants. Recruitment decisions are based on merit and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other legally protected classifications. In the United States, compensation is determined by location, job level, knowledge, skills, and experience. Some roles may include incentive compensation, equity, and benefits. Details on benefits are available at https://www.salesforcebenefits.com.
For Washington, Illinois, and Massachusetts, base salary ranges are provided in job postings. More details can be found in the original posting.
We are directing you to the original job posting. Please apply directly for this job at the employer’s website.
#J-18808-Ljbffr