Brother USA
Overview
Role Overview The Manager, Demand Planning generates accurate monthly demand forecasts by applying advanced analytic techniques and tools in SAP IBP. This role builds and measures the forecast at multiple levels for accuracy: division, category, customer, SKU, and location. This role partners with various internal and external customers (Sales, Product Marketing, Finance, Supply Planning, Warehouse Operations, and Major Customer Accounts) to gather inputs to build the consensus demand plan through the Sales & Operations Planning (S&OP) process. This role serves as the main liaison between customers and account sales managers on weekly allocation quantities for constrained products and partners with the Order Management team to ensure accurate and timely execution of sales order fulfillment. The Manager, Demand Planning is responsible for a high level of analytics to track, report, and adjust forecasts based on forecast accuracy and bias trends to minimize forecast error and further present findings to stakeholders. Duties & Responsibilities
Demand Planning Lead and perform all demand planning and management activities using various tools such as SAP Integrated Business Planning (IBP), Tableau, and other data collection methods Understand product demand patterns and business trends by collecting and analyzing multiple data streams, and optimizing statistical forecast models in SAP IBP Build forecasts at the SKU, DC location, customer, category, and divisional levels and confirm accuracy at each level Work closely with Sales, Marketing, Warehouse Operations, and Purchasing to merge statistical forecasts, POS (point of sales) forecasts, and other manual inputs into a final consensus demand plan Allocation Management Maintain weekly allocation quantities on constrained SKUs with inventory shortages Partner with Sales to understand the allocation splits across top accounts Load SKU-Customer allocations into SAP S4/IBP Track orders and shipments against allocations, redistribute if necessary Coordinate with Order Management to ensure accurate and timely execution; adjust allocation as necessary Analytics and Reporting Manage, maintain, and track key performance indicators, such as Forecast Accuracy and Bias, Mean Absolute Percent Error (MAPE), and CV Error to optimize supply chain efficiencies Track forecast accuracy to identify opportunities to reduce forecast error Build ABC XYZ segmentation to track demand variability across different levels of revenue impact Provide Supply Planning demand variability information that aids their safety stock and inventory coverage Create and present key data points to stakeholders in S&OP meetings to align on forecast, report month-over-month changes, and performance to fiscal year targets and budget Use robust analytics, communicate results, and make recommendations to management Experience & Qualifications
Education Bachelor\'s Degree (or equivalent experience) - Business, Supply Chain Management, Engineering, or related field Experience Minimum 7 years if experience in Demand Planning role using SAP Advanced Planning Systems such as IBP or APO (Advanced Planning and Optimization) Licences/Certifications APICS or ISM certification such as CSCP, CPIM, CPSM Preferred Software/Technical Skills Microsoft Excel Microsoft Office (Outlook, Word, Powerpoint) Data Analysis and Forecasting tools and ability to develop actionable insights from data SAP IBP/APO S AP Advanced Planning Systems - (IBP) Integrated Business Planning or (APO), Advanced Planning and Optimization Preferred Other Skills/Knowledge/Abilities Strong analytical and problem-solving skills Demonstrated ability to build trust and facilitate consensus among cross-functional teams Ability to manage through complexity to identify solutions and deliver results Solid attention to detail Highly organized, self-motivated, and strong prioritization skills Ability to demonstrate leadership skills, teamwork, innovation, and forward planning Additional Details For This Role
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. Benefits
We offer a comprehensive benefits package with diverse plan options to meet your family’s needs, including health, vision, and dental insurance—all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/ EEO Statement
Equal Opportunity Employer (EOE) Statement Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at eoe_applicant_accommodations@brother.com .
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Role Overview The Manager, Demand Planning generates accurate monthly demand forecasts by applying advanced analytic techniques and tools in SAP IBP. This role builds and measures the forecast at multiple levels for accuracy: division, category, customer, SKU, and location. This role partners with various internal and external customers (Sales, Product Marketing, Finance, Supply Planning, Warehouse Operations, and Major Customer Accounts) to gather inputs to build the consensus demand plan through the Sales & Operations Planning (S&OP) process. This role serves as the main liaison between customers and account sales managers on weekly allocation quantities for constrained products and partners with the Order Management team to ensure accurate and timely execution of sales order fulfillment. The Manager, Demand Planning is responsible for a high level of analytics to track, report, and adjust forecasts based on forecast accuracy and bias trends to minimize forecast error and further present findings to stakeholders. Duties & Responsibilities
Demand Planning Lead and perform all demand planning and management activities using various tools such as SAP Integrated Business Planning (IBP), Tableau, and other data collection methods Understand product demand patterns and business trends by collecting and analyzing multiple data streams, and optimizing statistical forecast models in SAP IBP Build forecasts at the SKU, DC location, customer, category, and divisional levels and confirm accuracy at each level Work closely with Sales, Marketing, Warehouse Operations, and Purchasing to merge statistical forecasts, POS (point of sales) forecasts, and other manual inputs into a final consensus demand plan Allocation Management Maintain weekly allocation quantities on constrained SKUs with inventory shortages Partner with Sales to understand the allocation splits across top accounts Load SKU-Customer allocations into SAP S4/IBP Track orders and shipments against allocations, redistribute if necessary Coordinate with Order Management to ensure accurate and timely execution; adjust allocation as necessary Analytics and Reporting Manage, maintain, and track key performance indicators, such as Forecast Accuracy and Bias, Mean Absolute Percent Error (MAPE), and CV Error to optimize supply chain efficiencies Track forecast accuracy to identify opportunities to reduce forecast error Build ABC XYZ segmentation to track demand variability across different levels of revenue impact Provide Supply Planning demand variability information that aids their safety stock and inventory coverage Create and present key data points to stakeholders in S&OP meetings to align on forecast, report month-over-month changes, and performance to fiscal year targets and budget Use robust analytics, communicate results, and make recommendations to management Experience & Qualifications
Education Bachelor\'s Degree (or equivalent experience) - Business, Supply Chain Management, Engineering, or related field Experience Minimum 7 years if experience in Demand Planning role using SAP Advanced Planning Systems such as IBP or APO (Advanced Planning and Optimization) Licences/Certifications APICS or ISM certification such as CSCP, CPIM, CPSM Preferred Software/Technical Skills Microsoft Excel Microsoft Office (Outlook, Word, Powerpoint) Data Analysis and Forecasting tools and ability to develop actionable insights from data SAP IBP/APO S AP Advanced Planning Systems - (IBP) Integrated Business Planning or (APO), Advanced Planning and Optimization Preferred Other Skills/Knowledge/Abilities Strong analytical and problem-solving skills Demonstrated ability to build trust and facilitate consensus among cross-functional teams Ability to manage through complexity to identify solutions and deliver results Solid attention to detail Highly organized, self-motivated, and strong prioritization skills Ability to demonstrate leadership skills, teamwork, innovation, and forward planning Additional Details For This Role
This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. Benefits
We offer a comprehensive benefits package with diverse plan options to meet your family’s needs, including health, vision, and dental insurance—all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at https://mybenefits.nfp.com/Brother/2025/guidebook/ EEO Statement
Equal Opportunity Employer (EOE) Statement Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at eoe_applicant_accommodations@brother.com .
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