Rialtic, Inc.
Payment Integrity Content Development Director
Atlanta or Remote Position Overview
We\'re looking for a hands-on, forward-thinking leader who understands the payer-centric landscape, embraces new ways of working, and brings a sharp sense of tempo and adaptability to everything they do. This person will help reimagine how content is created, deployed, and governed — using modern tooling, including AI-enabled solutions, to scale effectively. Success in this role demands both creativity and rigor, a collaborative spirit, and a mindset oriented around continuous innovation. You will work cross-functionally to embed content into product, engineering, compliance, and go-to-market efforts, ensuring a consistent, high-value experience for our customers. Key Responsibilities
Overview :
The Content Deployment Director will oversee the end-to-end content deployment lifecycle, ensuring operational excellence, cross-functional collaboration, and continuous improvement across Content, Engineering, Product, and Strategy. Core Responsibilities
Team Leadership: Manage and develop a high-performing team across Design and Validation functions. Process Management: Drive end-to-end content process improvements in partnership with Engineering and Product, including opportunities for AI and automation in deployment workflows. Workflow Efficiency:
Identify and deliver efficiencies through the development and refinement of workflows and building cross-functional team synergies. Strategic Collaboration: Partner with the Policy & Content Management team to enhance the scoping and intake process for content projects. System Optimization: Support the development of Rialtic\'s single source of truth for content operations Continuous Quality Improvement:
Identify opportunities to improve upstream and downstream processes based on data-driven quality trends.
Operational Excellence:
Monitor metrics, ensure quality standards, and support timely and accurate edit deployment. What you’ll do
Operate as a connective tissue between product, engineering, compliance, operations, and customer teams. Translate clinical and policy expertise into frictionless, scalable platform features. Grow and lead a high-performing team of content analysts and policy managers. Serve as a player-coach, creating an environment of ownership, resilience, and high accountability, without micromanaging. Foster a culture of continuous feedback and learning, informed by user data and client insights. Proactively incorporate external changes into the content roadmap and act as a credible voice with clients and internal stakeholders. Partner with data science to identify gaps and refine content using real-world signals — including error rates, reimbursement variances, and utilization anomalies. Who You Are
10+ years of payment integrity experience Advanced degree (MBA, Masters in Healthcare) a plus 5+ years of people leadership experience with demonstrated success in scaling Operational workflow design experience, automation and continuous quality improvement A confident, empathetic leader with a bias toward action and a deep commitment to outcomes. Open-minded and curious, always testing new ways of working and thinking. Highly collaborative but comfortable making independent, high-quality decisions. Passionate about building tools and content that create tangible value in the payer-provider ecosystem. Thrives in a startup culture — balancing intensity with humor, humility, and flexibility. Deep knowledge of payer-side claims processes and rules management Ability to translate clinical/policy content into product features Content Development & Management Experience leading content design, validation, and governance at scale Familiarity with AI-enabled tooling and workflow automation Why Join Us
At Rialtic, you’ll be part of a team that’s bold, mission-driven, and values-centered. We work as one team, prioritize customer value, and strive for excellence, while taking care of ourselves and each other. We offer: Remote flexibility and home office stipend Meaningful equity and 401(k) match Wellness reimbursements and access to TalkSpace, Teladoc, and One Medical Not Sure You Meet Every Qualification?
Studies show that women and people of color are less likely to apply unless they meet all criteria. At Rialtic, we believe diverse teams create better outcomes. If you\'re excited about this role—even if your background doesn\'t align perfectly—we encourage you to apply. You might be just the right fit. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Rialtic, Inc.\’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran\'s discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor\’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn\'s Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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Atlanta or Remote Position Overview
We\'re looking for a hands-on, forward-thinking leader who understands the payer-centric landscape, embraces new ways of working, and brings a sharp sense of tempo and adaptability to everything they do. This person will help reimagine how content is created, deployed, and governed — using modern tooling, including AI-enabled solutions, to scale effectively. Success in this role demands both creativity and rigor, a collaborative spirit, and a mindset oriented around continuous innovation. You will work cross-functionally to embed content into product, engineering, compliance, and go-to-market efforts, ensuring a consistent, high-value experience for our customers. Key Responsibilities
Overview :
The Content Deployment Director will oversee the end-to-end content deployment lifecycle, ensuring operational excellence, cross-functional collaboration, and continuous improvement across Content, Engineering, Product, and Strategy. Core Responsibilities
Team Leadership: Manage and develop a high-performing team across Design and Validation functions. Process Management: Drive end-to-end content process improvements in partnership with Engineering and Product, including opportunities for AI and automation in deployment workflows. Workflow Efficiency:
Identify and deliver efficiencies through the development and refinement of workflows and building cross-functional team synergies. Strategic Collaboration: Partner with the Policy & Content Management team to enhance the scoping and intake process for content projects. System Optimization: Support the development of Rialtic\'s single source of truth for content operations Continuous Quality Improvement:
Identify opportunities to improve upstream and downstream processes based on data-driven quality trends.
Operational Excellence:
Monitor metrics, ensure quality standards, and support timely and accurate edit deployment. What you’ll do
Operate as a connective tissue between product, engineering, compliance, operations, and customer teams. Translate clinical and policy expertise into frictionless, scalable platform features. Grow and lead a high-performing team of content analysts and policy managers. Serve as a player-coach, creating an environment of ownership, resilience, and high accountability, without micromanaging. Foster a culture of continuous feedback and learning, informed by user data and client insights. Proactively incorporate external changes into the content roadmap and act as a credible voice with clients and internal stakeholders. Partner with data science to identify gaps and refine content using real-world signals — including error rates, reimbursement variances, and utilization anomalies. Who You Are
10+ years of payment integrity experience Advanced degree (MBA, Masters in Healthcare) a plus 5+ years of people leadership experience with demonstrated success in scaling Operational workflow design experience, automation and continuous quality improvement A confident, empathetic leader with a bias toward action and a deep commitment to outcomes. Open-minded and curious, always testing new ways of working and thinking. Highly collaborative but comfortable making independent, high-quality decisions. Passionate about building tools and content that create tangible value in the payer-provider ecosystem. Thrives in a startup culture — balancing intensity with humor, humility, and flexibility. Deep knowledge of payer-side claims processes and rules management Ability to translate clinical/policy content into product features Content Development & Management Experience leading content design, validation, and governance at scale Familiarity with AI-enabled tooling and workflow automation Why Join Us
At Rialtic, you’ll be part of a team that’s bold, mission-driven, and values-centered. We work as one team, prioritize customer value, and strive for excellence, while taking care of ourselves and each other. We offer: Remote flexibility and home office stipend Meaningful equity and 401(k) match Wellness reimbursements and access to TalkSpace, Teladoc, and One Medical Not Sure You Meet Every Qualification?
Studies show that women and people of color are less likely to apply unless they meet all criteria. At Rialtic, we believe diverse teams create better outcomes. If you\'re excited about this role—even if your background doesn\'t align perfectly—we encourage you to apply. You might be just the right fit. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Rialtic, Inc.\’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran\'s discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor\’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn\'s Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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