Grant Thornton
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IT AV Production Support Specialist
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Grant Thornton (US) Overview
Grant Thornton is seeking an IT AV Production Support Specialist to join the team in the New York, NY office. This role supports the firms AV Production capabilities, provides white-glove, executive-level support at the New York City (Midtown, Manhattan) office, and ensures consistent, high-quality AV experiences across the firm. The position focuses on delivering high production value user experiences during online meetings and supporting the evolving needs of the firms communication and collaboration technologies. Key Responsibilities AV Production Subject Matter Expert: Maintain and evolve AV production systems for executive leadership meetings. Provide hands-on production support throughout the meeting planning and execution process. Support AV production systems located in NYC. Travel as required to support AV production in other offices throughout the firm. Stay current with industry trends and recommend platform updates as necessary.
Interdisciplinary Collaboration: Collaborate with stakeholders from other business lines to enhance user experience with firm AV meeting technologies. Maintain partnerships with communications, digital marketing, learning, and practice development teams. Contribute to the M365 platform roadmap with other product owners. Collaborate with the current AV Team and digital marketing to gain subject matter expertise in the firms digital signage platform. Conduct research on emerging communications technologies and proactively bring new capabilities to business partners.
Local AV Subject Matter Expert: Provide white-glove support for existing AV technology located within the NYC location (multi-purpose rooms, Connected Classroom, guest hospitality areas, executive conferencing rooms) and assist in supporting other Connected Classrooms across the firm.
Project Support: Travel to other GT locations to assist the AV Team in supporting new deployment projects; review AV submittal drawings for alignment with architectural plans; provide field coordination during installation, testing, and commissioning.
Training & Change Management: Develop training materials and lead train the trainer sessions; train local desktop techs on new AV products; support change management for new AV projects.
Inventory & Maintenance: Maintain CMDB accuracy, license tracking, and spare inventory; contribute to current and future AV technology standards.
Ongoing AV Support: Contribute to the AV Teams BAU support of existing technology; provide remote/on-site support and vendor coordination; contribute to deployment of future proactive monitoring solutions.
Required Skills & Qualifications
Advanced knowledge of AV production hardware and software (including digital audio mixing, video switching with multiple mixed effect buses, multi-camera control, teleprompter applications). Expertise in the Microsoft Teams platform, including Teams Pro Portal, Teams Townhall, and related applications. Experience with digital signage platforms. Experience with CADD, DAW, AV editing, and control systems. Strong project management and stakeholder communication skills. Familiarity with enterprise networking protocols and AV system integration. Experience with AV vendor management and procurement processes. Bachelors degree in AV Technology/Media Production, Broadcast/Media Engineering, Communications/Digital Media, or related field preferred.
Preferred Attributes: Creative problem-solving and innovation in AV design; customer-focused mindset with strong interpersonal skills; ability to travel and provide hands-on support across GT locations; experience with Microsoft Teams Room deployments and support; experience with vendor solutions from Crestron, Q-Sys, Shure, Biamp, and other common industry manufacturers; CTS/CTS-D/CTS-I preferred.
Compensation & Benefits
The base salary range for this position in the firms New York, NY office is between $103,700 and $155,500. About Us
At Grant Thornton, we believe in making business more personal and building trust into every result. We offer a career path with more opportunity, flexibility, and support. In the U.S., Grant Thornton delivers professional services through Grant Thornton LLP and Grant Thornton Advisors LLC. The firm operates across a multinational platform with offices worldwide, delivering integrated solutions backed by technology and a large professional network. Team & Culture
We empower you with options to work in the way that best serves clients and your life; this position requires in-person attendance at least two days per week. We support well-being through work-life integration options and inclusive benefits. We are committed to diversity, equity, and inclusion; see www.gt.com/careers for more information.
What to Expect Next
If you apply and are selected to interview, a Grant Thornton team member will schedule a time to connect. You may also explore other roles at www.gt.com/careers. Benefits
We offer personalized and comprehensive benefits to recognize and empower all identities and responsibilities. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits Additional details: Grant Thornton is an equal opportunity employer. We provide reasonable accommodation for applicants with disabilities upon request. See policy statements in the job posting for full details. #J-18808-Ljbffr
IT AV Production Support Specialist
role at
Grant Thornton (US) Overview
Grant Thornton is seeking an IT AV Production Support Specialist to join the team in the New York, NY office. This role supports the firms AV Production capabilities, provides white-glove, executive-level support at the New York City (Midtown, Manhattan) office, and ensures consistent, high-quality AV experiences across the firm. The position focuses on delivering high production value user experiences during online meetings and supporting the evolving needs of the firms communication and collaboration technologies. Key Responsibilities AV Production Subject Matter Expert: Maintain and evolve AV production systems for executive leadership meetings. Provide hands-on production support throughout the meeting planning and execution process. Support AV production systems located in NYC. Travel as required to support AV production in other offices throughout the firm. Stay current with industry trends and recommend platform updates as necessary.
Interdisciplinary Collaboration: Collaborate with stakeholders from other business lines to enhance user experience with firm AV meeting technologies. Maintain partnerships with communications, digital marketing, learning, and practice development teams. Contribute to the M365 platform roadmap with other product owners. Collaborate with the current AV Team and digital marketing to gain subject matter expertise in the firms digital signage platform. Conduct research on emerging communications technologies and proactively bring new capabilities to business partners.
Local AV Subject Matter Expert: Provide white-glove support for existing AV technology located within the NYC location (multi-purpose rooms, Connected Classroom, guest hospitality areas, executive conferencing rooms) and assist in supporting other Connected Classrooms across the firm.
Project Support: Travel to other GT locations to assist the AV Team in supporting new deployment projects; review AV submittal drawings for alignment with architectural plans; provide field coordination during installation, testing, and commissioning.
Training & Change Management: Develop training materials and lead train the trainer sessions; train local desktop techs on new AV products; support change management for new AV projects.
Inventory & Maintenance: Maintain CMDB accuracy, license tracking, and spare inventory; contribute to current and future AV technology standards.
Ongoing AV Support: Contribute to the AV Teams BAU support of existing technology; provide remote/on-site support and vendor coordination; contribute to deployment of future proactive monitoring solutions.
Required Skills & Qualifications
Advanced knowledge of AV production hardware and software (including digital audio mixing, video switching with multiple mixed effect buses, multi-camera control, teleprompter applications). Expertise in the Microsoft Teams platform, including Teams Pro Portal, Teams Townhall, and related applications. Experience with digital signage platforms. Experience with CADD, DAW, AV editing, and control systems. Strong project management and stakeholder communication skills. Familiarity with enterprise networking protocols and AV system integration. Experience with AV vendor management and procurement processes. Bachelors degree in AV Technology/Media Production, Broadcast/Media Engineering, Communications/Digital Media, or related field preferred.
Preferred Attributes: Creative problem-solving and innovation in AV design; customer-focused mindset with strong interpersonal skills; ability to travel and provide hands-on support across GT locations; experience with Microsoft Teams Room deployments and support; experience with vendor solutions from Crestron, Q-Sys, Shure, Biamp, and other common industry manufacturers; CTS/CTS-D/CTS-I preferred.
Compensation & Benefits
The base salary range for this position in the firms New York, NY office is between $103,700 and $155,500. About Us
At Grant Thornton, we believe in making business more personal and building trust into every result. We offer a career path with more opportunity, flexibility, and support. In the U.S., Grant Thornton delivers professional services through Grant Thornton LLP and Grant Thornton Advisors LLC. The firm operates across a multinational platform with offices worldwide, delivering integrated solutions backed by technology and a large professional network. Team & Culture
We empower you with options to work in the way that best serves clients and your life; this position requires in-person attendance at least two days per week. We support well-being through work-life integration options and inclusive benefits. We are committed to diversity, equity, and inclusion; see www.gt.com/careers for more information.
What to Expect Next
If you apply and are selected to interview, a Grant Thornton team member will schedule a time to connect. You may also explore other roles at www.gt.com/careers. Benefits
We offer personalized and comprehensive benefits to recognize and empower all identities and responsibilities. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits Additional details: Grant Thornton is an equal opportunity employer. We provide reasonable accommodation for applicants with disabilities upon request. See policy statements in the job posting for full details. #J-18808-Ljbffr