Harvard Maintenance, Inc
Security Account Manager - 35424
Harvard Maintenance, Inc, Jersey City, New Jersey, United States, 07390
Overview
Security Account Manager - 35424
Job Site Location: US-NJ-Jersey City
Position Details Requisition ID: 2025-35424
Hire Type: Full-Time
Job Objective Harvard Protection Services is a privately owned provider of high-quality security services in the United States. We are an industry leader, known for innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and, as a family organization, we promote respect and embrace diversity.
Job Summary Our Security Account Manager supports our goal of providing best in class security and life safety services. The Security Manager is responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. The Security Manager is responsible for the day-to-day leadership and management of the account(s) they are assigned.
Essential Duties and Responsibilities
Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
Perform operations related functions to include: scheduling, overtime management, review of daily logs and incident reports, training and development of staff
Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Answer all phones in a professional manner
Know the facility / building policies and procedures, lead and enforce them within positions limits
Follow and coordinate established emergency response, action planning and procedures
Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
Prepare reports on accidents, incidents, and suspicious activities, as required
The essential duties and responsibilities may differ by customer location assigned
Knowledge and Skill Requirements
Active SORA License
Minimum High School Diploma, GED or the equivalent
Verifiable and successful supervisory experience preferred
Previous contract security, military, customer service experience is helpful
Former law enforcement preferred
Must have reliable means of transportation
Strong interpersonal communication skills
Write routine correspondence, including log entries, incident and reporting
Ability to work in a fast paced, customer service environment
Good time management skills and the ability to prioritize and problem solve
Ability to work independently and in a team environment
Excellent computer skills including Microsoft Office
Compensation Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.
Salary:
$70,000 per year
About Harvard Protection Services Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.
Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities
Salary & Wage Details USD $70,000.00/Yr.
#J-18808-Ljbffr
Job Site Location: US-NJ-Jersey City
Position Details Requisition ID: 2025-35424
Hire Type: Full-Time
Job Objective Harvard Protection Services is a privately owned provider of high-quality security services in the United States. We are an industry leader, known for innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and, as a family organization, we promote respect and embrace diversity.
Job Summary Our Security Account Manager supports our goal of providing best in class security and life safety services. The Security Manager is responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. The Security Manager is responsible for the day-to-day leadership and management of the account(s) they are assigned.
Essential Duties and Responsibilities
Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
Perform operations related functions to include: scheduling, overtime management, review of daily logs and incident reports, training and development of staff
Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Answer all phones in a professional manner
Know the facility / building policies and procedures, lead and enforce them within positions limits
Follow and coordinate established emergency response, action planning and procedures
Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
Prepare reports on accidents, incidents, and suspicious activities, as required
The essential duties and responsibilities may differ by customer location assigned
Knowledge and Skill Requirements
Active SORA License
Minimum High School Diploma, GED or the equivalent
Verifiable and successful supervisory experience preferred
Previous contract security, military, customer service experience is helpful
Former law enforcement preferred
Must have reliable means of transportation
Strong interpersonal communication skills
Write routine correspondence, including log entries, incident and reporting
Ability to work in a fast paced, customer service environment
Good time management skills and the ability to prioritize and problem solve
Ability to work independently and in a team environment
Excellent computer skills including Microsoft Office
Compensation Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.
Salary:
$70,000 per year
About Harvard Protection Services Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.
Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities
Salary & Wage Details USD $70,000.00/Yr.
#J-18808-Ljbffr