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PTR Global

Content Designer

PTR Global, Boston, Massachusetts, us, 02298

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Senior Team Lead Talent Acquisition Specialist @ TriOptus | Executive Search, Employer Branding W2 Opportunity – UX Content Designer (Remote – EST Preferred)

⏱️

Duration:

12 months (Contract-to-Hire possible for the right fit)



Interviews:

2 rounds (1 with Hiring Manager, 1 with Panel)

⚠️

Required:

Portfolio link must be included at the top of the resume.

About the Role We’re looking for a

UX Content Designer

to join a talented digital experience team that’s redefining how agents and representatives engage with customers across the insurance landscape. You’ll collaborate closely with UX designers, engineers, and product stakeholders to craft clear, engaging, and intuitive content for new digital sales tools.

This role directly supports a

company-wide technology modernization initiative

— enhancing agent productivity, satisfaction, and efficiency through human-centered content design.

Responsibilities

Collaborate with Product Owners, UX Designers, and Engineers to deliver effective and accessible content for digital applications.

Write

microcopy

and design

information architecture

and

workflows

that guide users through complex processes.

Support multiple

agile delivery squads , participating in daily standups and sprint planning sessions.

Create, test, and refine content in

Figma

and other UX tools.

Use research and data to continuously improve the clarity and impact of the user experience.

Develop and maintain content guidelines, ensuring tone, style, and language consistency across touchpoints.

Contribute to a strong

content community of practice , sharing insights and promoting UX best practices.

Required Skills & Experience

3–5 years

of experience in content design, UX writing, or content strategy for digital products or internal tools.

Bachelor’s degree

in English, Communications, Journalism, or a related field (or equivalent experience).

Strong

portfolio

showcasing experience writing for digital applications or tools — ideally in

insurance, financial services, or healthcare .

Experience with

Figma

and familiarity with agile development environments.

Excellent communication, collaboration, and problem-solving skills.

Analytical mindset with the ability to synthesize complex information into simple, intuitive user experiences.

Proven ability to work cross-functionally with technical and business stakeholders.

Preferred Qualifications

Experience working on

complex enterprise applications or internal tools .

Background in

insurance, finance, or healthcare .

Familiarity with

content design methodologies , UX research, and content audits.

Experience applying

Agile, Lean UX, or Design Thinking

principles.

Why Join

Collaborate with a

dynamic, 80+ member UX organization

of designers, content strategists, and UX developers.

Shape digital products that directly impact

agents and sales representatives nationwide .

Contribute to

a major modernization initiative

that drives real business value.

Work remotely while staying connected to a highly collaborative and innovative team.

Note:

Candidates

must include a portfolio link

at the top of their resume to be considered.

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