GuidePoint Security
Billing Analyst (Central, Mountain, Pacific Time Zone)
GuidePoint Security, Hinsdale, Illinois, United States, 60521
Billing Analyst (Central, Mountain, Pacific Time Zone)
Join to apply for the Billing Analyst role at GuidePoint Security.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. GuidePoint uses a holistic approach to evaluate security posture and ecosystems, helping Fortune 500 companies and U.S. government agencies identify threats, optimize resources and mitigate risk.
Primary Responsibilities and Essential Functions
Perform complex billing activities.
Generate and review daily invoicing queue ensuring timely & accurate invoicing.
Manage invoice exceptions and make corrections as needed.
Perform account maintenance updates to support invoicing requests and resolve issues including manual adjustments, address changes, credit memos, and other required transactions.
Upload customer invoices to various customer portals and remediate rejections.
Provide assistance to internal and external customers to resolve, troubleshoot, or escape invoicing requests in a timely manner.
Ensure timely communication of acknowledgements, status updates and resolution of customer inquiries within the invoicing email box.
Assist with month end closing and annual audits.
Maintain and update SOPs related to the billing process.
Establish and maintain positive relationships with cross‑functional teams involved in the AR process.
Continually seek opportunities for process improvement and efficiency.
Perform special projects and ad‑hoc reporting as requested.
Required Qualifications
Bachelor's degree in Finance, Accounting or Business Administration.
3‑6 years related experience and/or training in a cross‑functional team collaboration.
Experience with NetSuite/Salesforce is highly desirable.
Strong written, verbal, and interpersonal skills.
Attention to detail with impeccable follow‑through is a must; ability to meet critical deadlines.
Ability to work in a high‑volume environment and manage daily invoicing.
Ability to multi‑task and prioritize workload.
Ability to work with customers in a professional manner under stressful situations.
Ability to work independently and collaboratively within a team.
Quick learner, analytical, deductive reasoning, detail and quality oriented.
Possess the ability to self‑manage and adapt to changes, delays or unexpected shifts in priorities.
Excellent skills with Microsoft Office Suite.
Other Benefits
Remote workforce primarily (U.S. based only, some travel may be required).
Group Medical Insurance – zero deductible PPO plan with GuidePoint paying 90% of employee premium (70% for family plans).
Group Dental Insurance – GuidePoint pays 100% of employee premium (75% for family plans).
12 corporate holidays and a Flexible Time Off (FTO) program.
Healthy mobile phone and home internet allowance.
Eligibility for retirement plan after 2 months at open enrollment.
Pet benefit option.
Additional Information Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Accounting/Auditing and Finance. Industries: IT Services and IT Consulting.
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GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. GuidePoint uses a holistic approach to evaluate security posture and ecosystems, helping Fortune 500 companies and U.S. government agencies identify threats, optimize resources and mitigate risk.
Primary Responsibilities and Essential Functions
Perform complex billing activities.
Generate and review daily invoicing queue ensuring timely & accurate invoicing.
Manage invoice exceptions and make corrections as needed.
Perform account maintenance updates to support invoicing requests and resolve issues including manual adjustments, address changes, credit memos, and other required transactions.
Upload customer invoices to various customer portals and remediate rejections.
Provide assistance to internal and external customers to resolve, troubleshoot, or escape invoicing requests in a timely manner.
Ensure timely communication of acknowledgements, status updates and resolution of customer inquiries within the invoicing email box.
Assist with month end closing and annual audits.
Maintain and update SOPs related to the billing process.
Establish and maintain positive relationships with cross‑functional teams involved in the AR process.
Continually seek opportunities for process improvement and efficiency.
Perform special projects and ad‑hoc reporting as requested.
Required Qualifications
Bachelor's degree in Finance, Accounting or Business Administration.
3‑6 years related experience and/or training in a cross‑functional team collaboration.
Experience with NetSuite/Salesforce is highly desirable.
Strong written, verbal, and interpersonal skills.
Attention to detail with impeccable follow‑through is a must; ability to meet critical deadlines.
Ability to work in a high‑volume environment and manage daily invoicing.
Ability to multi‑task and prioritize workload.
Ability to work with customers in a professional manner under stressful situations.
Ability to work independently and collaboratively within a team.
Quick learner, analytical, deductive reasoning, detail and quality oriented.
Possess the ability to self‑manage and adapt to changes, delays or unexpected shifts in priorities.
Excellent skills with Microsoft Office Suite.
Other Benefits
Remote workforce primarily (U.S. based only, some travel may be required).
Group Medical Insurance – zero deductible PPO plan with GuidePoint paying 90% of employee premium (70% for family plans).
Group Dental Insurance – GuidePoint pays 100% of employee premium (75% for family plans).
12 corporate holidays and a Flexible Time Off (FTO) program.
Healthy mobile phone and home internet allowance.
Eligibility for retirement plan after 2 months at open enrollment.
Pet benefit option.
Additional Information Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Accounting/Auditing and Finance. Industries: IT Services and IT Consulting.
#J-18808-Ljbffr