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Tatari

Senior Client Services Manager

Tatari, Los Angeles, California, United States, 90079

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Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Vuori, Rocket Money, and hundreds more—to grow their business using linear and streaming TV ads. Our platform combines sophisticated media buying with proprietary analytics to turn TV advertising into an automated, digital‑like experience. Our technology and services are pushing the industry forward, enabling businesses of any size to advertise on TV. Named one of the 16 Hottest Ad Tech Companies by Business Insider and Best Places to Work by Inc. Magazine, Tatari is experiencing rapid growth.

Tatari is looking for a Client Service Manager to join its Agency Relationship team. In this role, you will be the main point of contact for a set number of agencies and their clients. You will also spearhead TV strategy development for new business RFPs for agencies as well as brands directly. You are committed to building strong client relationships and seen as a leader by clients, driven by insight‑led thinking and an in‑depth knowledge of the clients’ business. You will use your superior management skills to work across internal departments to ensure that client needs are met, and you will prepare and present weekly presentations for clients highlighting performance and recommending optimizations. This is a fast‑paced environment that requires an agile, flexible and thorough way of working.

Responsibilities

Act as primary contact and trusted advisor to your agency and client partners

Collaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns

Become an expert of all‑things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems

Craft strategic narratives with agency partners to support client expansion within their portfolio of accounts

Develop strategy and provide recommendations to support new business pitches/RFPs in collaboration with media and client development teams (brief analysis, target audience research, channel mix recommendations, etc.)

Spend time building relationships with agency and client partners (up to 10% travel)

Qualifications

Bachelor’s degree from a 4‑year institution, preferably majoring in marketing, economics, statistics, or business administration

Minimum 6 years of experience in post‑sales account management at an agency

Proficient understanding of linear and streaming TV landscape

3+ years of experience providing media strategy for new business pitches/RFPs

Highly organized and detail‑oriented

Ability to tell a story with data

Ability to clearly communicate technical terms and concepts

Great presentation and listening skills—you come prepared to every meeting

Comfortable holding a conversation with an engineer or marketing manager

Able to prioritize collaboration over sales pressure

Bonus: understanding of digital marketing (i.e. SEM, FB), advanced Excel skills, advanced data visualization abilities

Benefits

Competitive salary ($110,000–$155,000 per year)

Equity compensation

Health insurance coverage for you and your dependents

Unlimited PTO and sick days

Snacks, drinks, and catered lunches at the office

Team‑building events

$1,000 annual continued education benefit

$500 work‑from‑home reimbursement

Monthly lifestyle spending reimbursements

FSA and commuter benefits

Monthly Company Wellness Day Off

Hybrid return‑to‑office of 2 days per week (in‑office position)

At Tatari, we believe in cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.

Seniority level:

Mid‑Senior level

Employment type:

Full-time

Job function:

Business Development and Sales

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