Tential Solutions
Location: Austin, TX (Hybrid 3 days a week in office)
Reports to: Salesforce Architect
What Youll Do
Support the Salesforce Architect as their right-hand in maintaining, enhancing, and scaling Salesforce organization and adjacent tech stack.
Manage day-to-day Salesforce administration for 300+ users, including error resolution, user management, and performance optimization.
Scope, design, and execute Salesforce enhancements from small configuration changes to cross-functional projects ensuring alignment with our business roadmap.
Lead the internal Salesforce support queue, triaging and resolving end-user requests quickly and effectively.
Collaborate with Sales, Marketing, and Customer Success to understand business needs and translate them into technical solutions.
Lead requirement-gathering sessions for new integrations and automation initiatives.
Ensure data accuracy and system reliability through proactive monitoring, audits, and optimization of Salesforce and related systems.
Drive continuous improvement through analysis of system performance, data structure, and workflow automation.
Partner with the Revenue Operations team to review, prioritize, and deliver Salesforce projects on time and within scope.
What You Bring
4+ years of Salesforce experience in a SaaS environment. Salesforce Administrator certification (ADM 201) required, Platform Administrator I and II preferred. 2+ years of experience with a marketing automation tool integrated with Salesforce (HubSpot preferred). 2+ years of experience administering or power-using GTM tools such as Qualified, Outreach, Salesloft, etc. Deep understanding of relational databases, data management, and integration tools. Working knowledge of programming languages such as SOQL, SQL, JavaScript, Java, or Apex (preferred). Strong analytical, organizational, and problem?solving skills. Excellent written and verbal communication skills. Ability to work effectively in a fast?paced, team?oriented environment. Bachelors degree or equivalent experience preferred.
What Youll Get
The opportunity to be a critical contributor to companys revenue systems strategy. A highly collaborative environment where your ideas directly impact sales, marketing, and customer success operations. Exposure to advanced Salesforce architecture and multi?system integrations. Hybrid work flexibility based in Austin, TX (3 days in office, 2 days remote).
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What You Bring
4+ years of Salesforce experience in a SaaS environment. Salesforce Administrator certification (ADM 201) required, Platform Administrator I and II preferred. 2+ years of experience with a marketing automation tool integrated with Salesforce (HubSpot preferred). 2+ years of experience administering or power-using GTM tools such as Qualified, Outreach, Salesloft, etc. Deep understanding of relational databases, data management, and integration tools. Working knowledge of programming languages such as SOQL, SQL, JavaScript, Java, or Apex (preferred). Strong analytical, organizational, and problem?solving skills. Excellent written and verbal communication skills. Ability to work effectively in a fast?paced, team?oriented environment. Bachelors degree or equivalent experience preferred.
What Youll Get
The opportunity to be a critical contributor to companys revenue systems strategy. A highly collaborative environment where your ideas directly impact sales, marketing, and customer success operations. Exposure to advanced Salesforce architecture and multi?system integrations. Hybrid work flexibility based in Austin, TX (3 days in office, 2 days remote).
#J-18808-Ljbffr