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Texell Credit Union

Financial Service Specialist

Texell Credit Union, Killeen, Texas, United States, 76542

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Financial Service Specialist



Texell Credit Union

We are looking for a numbers‑savvy sales professional to help our members achieve their financial goals. The role offers an hourly base salary plus uncapped monthly commissions.

Location : Killeen Branch – Killeen, TX

Position Type : Full Time |

Category : Banking

Key Qualifications

Experienced in sales; highly motivated and goal‑oriented

Previous banking or credit union experience (highly preferred)

Able to work lobby hours with rotating Saturdays

2+ years in previous positions (job loyalty valued)

Thrives in a fast‑paced, sometimes stressful environment

Strong communication and listening skills; assertive and customer‑focused

Comfortable speaking over the phone and calling members on lead lists

Responsibilities

Open new share accounts (savings, checking, certificates of deposit, and IRAs)

Assist with wires, card disputes, and notarizing documents

Educate members on credit union products that benefit them financially

Originate secured and unsecured loans (auto, credit card, personal)

Cross‑sell additional credit union products and services to members

Call assigned leads to solicit new business and lending needs

Assist members with inquiries, resolve account discrepancies, and proactively identify problems for escalation

Proficient with Microsoft 365 (Outlook, Teams, Excel)

Deliver WOW service that exceeds member expectations

Company Culture & Benefits

Values employees, members, and communities

Recognizes and rewards hard work with quarterly events (Annual Awards Banquet, Employee Family Day, etc.)

Participates in Corporate Challenge hosted with the City of Temple each Fall

Actively volunteers at local events monthly

Comprehensive benefits package: health, dental, vision, 401(k) with dollar‑for‑dollar match up to 6%, tuition reimbursement, paid vacation and sick time

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