Komatsu
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Shop/Field Technician
role at
Komatsu
Shop/Field Technician 10/30/25 Sacramento, California, USA, 95838 34022 Hybrid Position
Join Komatsu and Be Part of Something Big!
Job Overview Timely, effective repairs of machine components in the shop.
Scope
Maintain an annual repair efficiency of 85%
Maintain annual rework hours (as a percentage of hours billed) of less than 3%
Must be able to meet standard repair times as defined by Komatsu Equipment Company (KEC) job codes listed in PFW
Maintain all company balanced scorecard goals
Maintain a minimum average score of 4 – 6 on the Technical Section of the Technician Competency Matrix
Maintain a minimum average score of 4 – 6 on the Soft Skills Section of the Technician Competency Matrix
Attain a score of no lower than 7 on the Safety Section of the Technician Competency Matrix
Key Job Responsibilities
Complete assigned jobs and task to meet flat rate times and re-do metric.
Work safely and follow all KEC/Customer safety policies and procedures.
Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
Follow contamination control and HAZMAT rules and regulations.
Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
Ability to provide accurate quotes and pricing estimates to the customer.
Diagnose and troubleshoot problems, give recommendations for repairs.
Test and verify correct operation of all repairs and adjustments.
Apply general failure analysis and procedures to determine proper diagnosis.
Qualifications/Requirements
High school diploma or general education degree (GED) required.
Associate Degree in Diesel Technology or equivalent preferred.
Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
Flexibility to work various schedules including shift work.
Language Skills
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to compute rate, ratio and percentages
Ability to calculate figures and amounts such as percentages, area, circumference and volume
Ability to deal with problems involving several concrete variables in standardized situations
Computer Skills
Knowledge of database software, Internet software, manufacturing software and order processing systems
Analytical Skills Uses intuition and experience to complement data
Problem Solving Skills Identifies and resolves problems in a timely manner
Customer Service Skills Responds promptly to customer needs
Oral and Written Communication Skills Speaks and writes clearly and informatively
Teamwork Skills Balances team and individual responsibilities
Planning/Organizational Skills Prioritizes and plans work activities
Professionalism Reacts well under pressure; accepts responsibility for own actions; follows through on commitments
Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality
Quantity Meets productivity standards; completes work in a timely manner
Safety Observes safety procedures; reports potentially unsafe conditions
Adaptability Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events
Certificates, Licenses, Registrations
Certified to operate a forklift and/or manlift.
May be required to complete a DOT physical.
Required to complete MSHA certification.
May be required to complete respirator certification.
Tooling Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list
Policies and Procedures Abide by all Company policies and procedures
Work Environment
Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
Occasionally exposed to extreme heat; risk of electrical shock and vibration.
Noise level in the work environment is usually moderate.
Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $35-45. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement Komatsu is an Equal Opportunity Workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Shop/Field Technician
role at
Komatsu
Shop/Field Technician 10/30/25 Sacramento, California, USA, 95838 34022 Hybrid Position
Join Komatsu and Be Part of Something Big!
Job Overview Timely, effective repairs of machine components in the shop.
Scope
Maintain an annual repair efficiency of 85%
Maintain annual rework hours (as a percentage of hours billed) of less than 3%
Must be able to meet standard repair times as defined by Komatsu Equipment Company (KEC) job codes listed in PFW
Maintain all company balanced scorecard goals
Maintain a minimum average score of 4 – 6 on the Technical Section of the Technician Competency Matrix
Maintain a minimum average score of 4 – 6 on the Soft Skills Section of the Technician Competency Matrix
Attain a score of no lower than 7 on the Safety Section of the Technician Competency Matrix
Key Job Responsibilities
Complete assigned jobs and task to meet flat rate times and re-do metric.
Work safely and follow all KEC/Customer safety policies and procedures.
Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
Follow contamination control and HAZMAT rules and regulations.
Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
Ability to provide accurate quotes and pricing estimates to the customer.
Diagnose and troubleshoot problems, give recommendations for repairs.
Test and verify correct operation of all repairs and adjustments.
Apply general failure analysis and procedures to determine proper diagnosis.
Qualifications/Requirements
High school diploma or general education degree (GED) required.
Associate Degree in Diesel Technology or equivalent preferred.
Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
Flexibility to work various schedules including shift work.
Language Skills
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Ability to compute rate, ratio and percentages
Ability to calculate figures and amounts such as percentages, area, circumference and volume
Ability to deal with problems involving several concrete variables in standardized situations
Computer Skills
Knowledge of database software, Internet software, manufacturing software and order processing systems
Analytical Skills Uses intuition and experience to complement data
Problem Solving Skills Identifies and resolves problems in a timely manner
Customer Service Skills Responds promptly to customer needs
Oral and Written Communication Skills Speaks and writes clearly and informatively
Teamwork Skills Balances team and individual responsibilities
Planning/Organizational Skills Prioritizes and plans work activities
Professionalism Reacts well under pressure; accepts responsibility for own actions; follows through on commitments
Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality
Quantity Meets productivity standards; completes work in a timely manner
Safety Observes safety procedures; reports potentially unsafe conditions
Adaptability Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events
Certificates, Licenses, Registrations
Certified to operate a forklift and/or manlift.
May be required to complete a DOT physical.
Required to complete MSHA certification.
May be required to complete respirator certification.
Tooling Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list
Policies and Procedures Abide by all Company policies and procedures
Work Environment
Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
Occasionally exposed to extreme heat; risk of electrical shock and vibration.
Noise level in the work environment is usually moderate.
Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $35-45. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement Komatsu is an Equal Opportunity Workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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