Fashionnetwork
Wholesale Operations Coordinator
Fashionnetwork, Los Angeles, California, United States, 90079
Purpose & Objective
The Wholesale Operations Coordinator supports the daily operational functions of the wholesale business, assisting with order management, logistics coordination, account maintenance, and cross‑functional communication. This role works closely with the Wholesale Operations Manager and sales team to ensure smooth execution of wholesale orders and exceptional service to retail partners.
Job Responsibilities and Duties
Assist with end-to-end order management, including order entry, tracking, and fulfillment updates.
Support account setup, data entry, and maintenance in ERP and wholesale systems (e.g., Le New Black or NuORDER).
Coordinate with 3PLs and warehouse teams to ensure accurate shipments and on‑time deliveries.
Monitor order statuses and proactively communicate updates to internal teams and wholesale partners.
Help resolve order discrepancies, returns, and chargebacks in collaboration with the operations team.
Prepare and organize product samples for wholesale customers, e‑commerce launches, and social media shoots.
Assist the sales team with administrative and logistical tasks during quarterly sales markets (4x per year).
Generate basic reports and assist in post‑season recaps or operational summaries.
Support process improvements to streamline operations and enhance accuracy across systems.
Knowledge, Skills, and Ability Requirements
2-3 years of experience in wholesale operations, sales support, or order management (fashion, apparel, or consumer goods preferred)
Familiarity with ERP and EDI systems such as NetSuite
Experience with wholesale platforms such as Le New Black or NuORDER is a plus
Strong organizational skills with attention to detail and follow‑through
Excellent written and verbal communication abilities
Comfortable managing multiple priorities in a fast‑paced environment
Proficient in Microsoft Excel and basic data analysis
Bachelor's degree in Business, Supply Chain, or related field preferred
$75,000 - $77,000 a year
Benefits
Full package health benefits
401(k) + Employer match
Paid vacation
Hiring Process We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Job Responsibilities and Duties
Assist with end-to-end order management, including order entry, tracking, and fulfillment updates.
Support account setup, data entry, and maintenance in ERP and wholesale systems (e.g., Le New Black or NuORDER).
Coordinate with 3PLs and warehouse teams to ensure accurate shipments and on‑time deliveries.
Monitor order statuses and proactively communicate updates to internal teams and wholesale partners.
Help resolve order discrepancies, returns, and chargebacks in collaboration with the operations team.
Prepare and organize product samples for wholesale customers, e‑commerce launches, and social media shoots.
Assist the sales team with administrative and logistical tasks during quarterly sales markets (4x per year).
Generate basic reports and assist in post‑season recaps or operational summaries.
Support process improvements to streamline operations and enhance accuracy across systems.
Knowledge, Skills, and Ability Requirements
2-3 years of experience in wholesale operations, sales support, or order management (fashion, apparel, or consumer goods preferred)
Familiarity with ERP and EDI systems such as NetSuite
Experience with wholesale platforms such as Le New Black or NuORDER is a plus
Strong organizational skills with attention to detail and follow‑through
Excellent written and verbal communication abilities
Comfortable managing multiple priorities in a fast‑paced environment
Proficient in Microsoft Excel and basic data analysis
Bachelor's degree in Business, Supply Chain, or related field preferred
$75,000 - $77,000 a year
Benefits
Full package health benefits
401(k) + Employer match
Paid vacation
Hiring Process We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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